South Bay Mazda

Cruz Ayala was great, knowledge, pleasant to work with, no pressure, which was much appreciated. The finance person was great, too, very pleasant and knowledgeable. no pressure, which was much appreciated. The finance person was great, too, very pleasant and knowledgeable. More

I was checked in by Tracy Curry who advised me Steven would also be assisting. Polite, courteous, knowledgeable and all my items were addressed satisfactorily. would also be assisting. Polite, courteous, knowledgeable and all my items were addressed satisfactorily. More

My service advisor Edgar Cruz always provides me excellent and friendly service. He makes each visit effortless! Thanks again Edgar and see you in a cupola of months with my other Mazda for service excellent and friendly service. He makes each visit effortless! Thanks again Edgar and see you in a cupola of months with my other Mazda for service. More

They are always super helpful! I love that they send a video of your car so you know exactly what you are looking at and can see what they are talking about on their inspection. Their communication is ama video of your car so you know exactly what you are looking at and can see what they are talking about on their inspection. Their communication is amazing. Definitely recommend! More

Jay with the Service Dept was great. Made this service easy and headache free which I appreciate. On top of this he was able to get me a ride too and from home to pick up my car when it was ready. Thank easy and headache free which I appreciate. On top of this he was able to get me a ride too and from home to pick up my car when it was ready. Thanks Jay! More

Kathy Nguyen in the service department is very helpful and caring about servicing my Mazda. She always sends updates about the status of my car and caring about servicing my Mazda. She always sends updates about the status of my car More

Besides prior disappointment with the integrity of the financial dept., the service dept has been excellent! Stephen Morici has been a huge blessing with his extra care and efficiency! He was able to disc financial dept., the service dept has been excellent! Stephen Morici has been a huge blessing with his extra care and efficiency! He was able to discover a problem with my rotors, which had not been detected, by taking extra time to pursue and seek additional help from a senior mechanic as to why my brake pads were wearing down so quickly! The Lord used Stephen greatly again because of his personal care and pursuit of excellence! He is always a HUGE blessing and greatly appreciated! Thank you so much, Stephen!! More

Great customer service. I was greeted right away, and my arrival was expected. Friendly staff & clean showroom. I waited much less time than was initially told. arrival was expected. Friendly staff & clean showroom. I waited much less time than was initially told. More

Kathy N was very helpful and explained the problem to me. Kathy kept me informed along the way. I was treated with respect. Kathy was very professional. Kathy kept me informed along the way. I was treated with respect. Kathy was very professional. More

My husband and I went to Southbay Mazda to checkout a certified pre-owned CX-3. Cruz Ayala was the first sales agent to approach us. He greeted us nicely and didn’t give that vibe like he was judging whe certified pre-owned CX-3. Cruz Ayala was the first sales agent to approach us. He greeted us nicely and didn’t give that vibe like he was judging whether you’re actually buying. He was very courteous and friendly. After trying the CX-3, we asked to test drive a CX-5, which he had no problem with. After which, we told him we wanted to take a look at another car from a different dealership and that we would be back. He gave us his number to let him know when we’re headed back. No attitude. No hassle. No pressure. When the car we wanted to see was not at the other dealership, we sent Cruz a text message and he made sure he was there to greet us as soon as we got back. We went there with a pre-approval from my credit union. They were able to provide me with a better rate than what I was already offered. Cruz, Charlie, and Jamie complete the team of people who helped set up the financing and finalize the deal. Glad we decided to checkout this dealership first. Definitely satisfied with the service and our purchase. More