South Bay Mazda

I have 3 Mazdas and each of the 3 was in for routine service in the last few weeks. Excellent experience. Mazda has really upped its game. service in the last few weeks. Excellent experience. Mazda has really upped its game. More

The staff at South Bay Mazda service center was friendly and very helpful. Great customer service. and very helpful. Great customer service. More

Great customer service at this location and it was easy to get an appointment. Edgar Cruz was particularly helpful. He was easy to work with and answered all of my questions. He responded very quickly t to get an appointment. Edgar Cruz was particularly helpful. He was easy to work with and answered all of my questions. He responded very quickly to an inquiry I had and answered all of my questions. He did a good job of keeping me informed on the progress of my service job. More

Had a great experience at SouthBay Mazda. My advisor, Stephen Morici, went above and beyond and was the most pleasant and helpful person I have ever had at any business. Fast, reliable, and thorough. Stephen Morici, went above and beyond and was the most pleasant and helpful person I have ever had at any business. Fast, reliable, and thorough. More

Good customer service, very fast service I like the video that let you see the detail of the car that let you see the detail of the car More

First time getting service at this dealership, usually go to another location. Came here for an alignment and brake fluid change. Stephen Morici was my service advisor. Awesome guy, gave me an option of thin to another location. Came here for an alignment and brake fluid change. Stephen Morici was my service advisor. Awesome guy, gave me an option of things that need attention in my CX-5, all without being pushy unlike most dealerships. My wiper blades needed to be replaced. I went ahead and bought the part myself since I was already at the dealership, and it was a 1-minute, easy installation. Upon signing me out, Stephen saw the wiper blades I bought and offered to install it for me. I kindly declined, but it shows Stephen's excellent customer service. Another thing to add, my cabin filter also needed to be replaced. As I was replacing it at the dealer parking lot, a Mazda technician was parking a customer's CX-5 next to mine. After he got out the car, he saw me replacing my filter and gave a good tip about being careful about the clips since they were fragile. Didn't catch his name, but another example of high quality customer service. Lastly, can't forget about Leo Camacho, the gentleman who was working the parts department. The wiper blades in the CX-5 had two versions. Leo made sure I bought the correct one by checking the VIN. His attention to detail was greatly appreciated. Highly recommend this dealership. Thanks again Stephen, Leo, and the tech! More

The dealership is clean, spacious. All the staffs provide good service and are nice people. Charlie helped choosing the right car and finance. good service and are nice people. Charlie helped choosing the right car and finance. More

Tracy Curry went over and beyond helping me. This was by far the best experience. far the best experience. More

Mazda SouthBay Service Department is excellent. Mark (Service Manager) and Edgar (Service Tech) were great! (Service Manager) and Edgar (Service Tech) were great! More

Great customer service by Arthur Lee! He was very helpful throughout the whole process, including helping navigate the technology system. throughout the whole process, including helping navigate the technology system. More