South Bay MINI

I am a designer myself and MINI was one of my dream car! and I'm really thankful that I bought my mini from south bay mini because Alex is a designer herself and have a great design sense! We visited few mo and I'm really thankful that I bought my mini from south bay mini because Alex is a designer herself and have a great design sense! We visited few more other mini dealerships in SoCal and we were NOT happy talking to sales people there, but for the whole time me and my husband were at the southbay mini dealership we didn't get any stress or hassle, YET! me and my husband were actually having fun talking to Alex while we were waiting. I had actually a great experience at car dealership for the first time in my life :) More

I was recommended South Bay by a friend. I originally spoke to different sales person, who supposedly took all my information (including personal and car specification). A couple week later, I followed u spoke to different sales person, who supposedly took all my information (including personal and car specification). A couple week later, I followed up and found out that the sales person did not place my order. I was upset and annoyed, but the manager at the time apologized and had Chris take care of me. And he was and still is terrific. I got my MINI per the specifications that I wanted (the stereo was not what I ordered, but after I talked to Chris I decided that it was no big deal). He is always available for you if and when you have concerns or questions. I actually referred a friend to buy a MINI from South Bay, I wanted him to buy from Chris, but unfortunately Chris was out on vacation. If it's not because of Chris, I'd probably take my car to other MINI dealers for service. More

South Bay Mini ROCKS!!! Having not bought a car in 5 years, I was a little apprehensive about going through the motions again. I am a former Saturn owner and one of the reasons I loved my Saturn was be years, I was a little apprehensive about going through the motions again. I am a former Saturn owner and one of the reasons I loved my Saturn was because of the way I was treated when I bought my cars ( Owned 4 Saturns before I got my Mini). I am happy to say my car buying experience was AWESOME from start to finish! Alex and Drew made me feel right at home from the very start, and really worked to make sure I got exactly the car I wanted. It was a fun experience and I would definitely recommend So. Bay Mini to anyone and everyone. Can't say enough great things about my car and the team there. I <3 my MINI!!!! Keep Motoring! Jennifer Robitaille More

South Bay Mini dealership was a true pleasure to visit. The staff was very knowledgable and the facilities is not top-notch. The salesperson, Chris Yusecco, whom I had the pleasure of working with was ver The staff was very knowledgable and the facilities is not top-notch. The salesperson, Chris Yusecco, whom I had the pleasure of working with was very helpful before and after the sale. I would recommend this dealership to anyone looking for a car buying experience that is enjoyable! More

I researched many Mini dealerships in the southern California area for the best deal and inventory. Out of all the Mini dealerships, Southbay Mini had the best car deals (hands down) and a large inve California area for the best deal and inventory. Out of all the Mini dealerships, Southbay Mini had the best car deals (hands down) and a large inventory to choose from. It took me two visits before I made up my mind to buy my Mini, and each visit was very pleasant. The "non-aggressive" sales approach that my Sales rep, Chris Yuseco along with his Manager provided were awesome. They easily met my requirements in terms of price and monthly payments that I almost feel like they've been ripped off - haha! Other staff members have been very friendly whenever I come in for my free carwash or purchase accessories from the parts department. More

I knew I wanted a MINI and inquired at nearly all the greater-LA dealerships. Amanda's response was the fastest, most thorough, most detailed, most professional, and most competitive out of all of them. greater-LA dealerships. Amanda's response was the fastest, most thorough, most detailed, most professional, and most competitive out of all of them. I had a few questions about the new model year and she answered each of them succinctly and enthusiastically (you could tell she's owned a MINI Cooper or two). When talking about configuration options before finalizing order details and checking inventory, she provided her opinion when I asked for it but didn't add any pressure to add more options, even when I opened the door by asking if it might speed up delivery times (she was honest and said it wouldn't). I ended up ordering my car from the factory and Amanda was helpful in making sure I knew how to track it each step of the way. When my car was making its final journey from the port to the dealership, she gave me daily updates so I was able to pick the car up as soon as it was available, and made sure I knew what all the paperwork steps would be and what documents I'd need to be sure to bring. At delivery she walked me through the car and the process, and even threw in an unexpected couple of goodies at the end. South Bay MINI shares its location with South Bay BMW--I get the impression it's a large MINI dealership in an even larger BMW dealership, and while 95% of my interactions were with Amanda, the receptionist and other staff were attentive and quick to help. It is a dealership, so when you get to finance they will offer you add-ons like LoJack and extended warranty and maintenance contracts, but even that was done courteously. If anyone in the greater SoCal area is looking at buying a MINI, I'd wholeheartedly recommend they reach out to Amanda at South Bay MINI. More

wow, what a disappointment. I have a 2002 mini that has 25,000 miles on it. I have taken very good care of it. I brought it in to have the driver's side window fixed. Immediately they launched into how I 25,000 miles on it. I have taken very good care of it. I brought it in to have the driver's side window fixed. Immediately they launched into how I NEEDED 4 new tires...$640. I declined. After charging me $160 to look at my window, they told me it would need a new motor for the window (parts & labor $657), and they had checked out the car and it had an oil leek, suspension fix, several bolts were cracked, and the service guy just kept telling me it was because my car was OLD. I kid you not. Granted, I'm sure these were probably suggestions to make sure the car was in tip-top shape, but they made me feel like the car was going to collapse on the freeway and then burst into a firey inferno at any moment. I declined the extra service, and I was still in shock about how much the window was going to cost. When I picked the car up this morning, I found the plastic collar on my gear shift broken off and sitting helplessly on the passenger seat. I told the service attendant they needed to fix this, as the least they could do is return my car in the condition I brought in. He told me it was cracked to begin with, and it was a coincidence it broke off. I told him they should fix it, so he went to talk to the service manager who told him to super glue it back on. Which he did. I told him how unhappy I was, and he just kept telling me my car was old. Honestly, I don't think 6 years is an OLD car, I have done all scheduled maintenance and think I would have noticed an oil leak. As much as I am not that crazy about Universal City Mini, I will go back to them in a HEARTBEAT. More

The service team acts friendly but is actually very difficult to work with and get a hold of. Also, the wait times are long and they are just not very helpful. But here's the real kicked. I own a mi difficult to work with and get a hold of. Also, the wait times are long and they are just not very helpful. But here's the real kicked. I own a mini, as does my mom. At 35,500 my mom took her car in for service, but she was not allowed to service it because the service indicator said she needed about 400 more miles to service. At 35,900 or so, the light came on. It was around Christmas, and my sister borrowed the car for two days. My mom took the car in when it had 36,090 miles and they said that they couldn't help because it was past service (!), even if it was 1 mile over service So the window was <100 miles over. I know that this was not true because when my car was 900 miles over they told me that they could help out as long as it was <100 miles. My mom ended up taking her car to Long Beach Mini, which helped her out. More