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South Bay Lexus - Service Center

Torrance, CA

4.2
223 Reviews

223 Reviews of South Bay Lexus - Service Center

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July 19, 2021

I had a great experience at South Bay lexus. Melissa gave us exceptional service. She was wonderful and explained everything in detail and corrected a price error. I will definitely continue to take my car t More

by K_sheila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa markel
Jul 20, 2021 -

South Bay Lexus responded

Sheila - your glowing feedback means the world to us! Thank you for trusting Melissa and the South Bay Lexus Torrance team with your service needs - it is our honor and privilege to assist. Come back soon!

July 18, 2021

Always professional and very helpful …Lisette explained in detail what the service would be …easy to make an appointment…great waiting area…very open and spacious More

by JV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisette Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2021 -

South Bay Lexus responded

Thank you for the five stars! We pride ourselves on delivering a straightforward and seamless experience for our guests and are thrilled you had a positive service visit with Lisette. We hope to see you next time!

July 05, 2021

Very efficient and prepare the actions in advance, therefore the solution presented to customer at the appointment time. Save time and problem solved. More

by Kimvu4850
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gerardo Gallardo
Jul 06, 2021 -

South Bay Lexus responded

Thank you for the wonderful review, Kim! All of us here at South Bay Lexus Torrance sincerely appreciate it!

July 04, 2021

I have been going there for service since I bought the car Services is great. Wait there while they do the 20 k maintaince service. More

by AJ
Recommend Dealer
Yes
Employees Worked With
Jessica Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

South Bay Lexus responded

Thank you for trusting South Bay Lexus Torrance to get the job done. We strive to deliver top-notch service and I am glad that always comes through to you!

July 02, 2021

Brian provided me with excellent customer service. They were really busy but Brian assured me that my service would be finished in a timely manner More

by Elrhodes54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2021 -

South Bay Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at South Bay Lexus of Torrance, and we will certainly let Brian know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

June 24, 2021

Staffs were nice and very helpfulAll the needs were met Staffs were nice and very helpful All the needs were met More

by Jason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Montoya
Jun 24, 2021 -

South Bay Lexus responded

We are so happy to hear from you, Jason! Thank you for giving South Bay Lexus of Torrance your business, we hope to see you again down the road.

June 06, 2021

El trato que recibi por parte de Timothy Miller exelente sin rodeo en los precios, esto es lo que vas a pagar mas o menos con todo y tax y punto More

by mbamiguel323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2021 -

South Bay Lexus responded

Gracias por la reseña! Queremos lo mejor para nuestros clientes y es fantástico oír que este se reflejó en su experiencia trabajando con Timothy. Le deseamos muchas millas felices y esperamos volver a verle en South Bay Lexus Torrance!

June 02, 2021

Brian was very professional and personable.I’ve had him in the past when getting service. He was very knowledgeable and let me know what you needed now and in the future More

by ruby_tidwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

South Bay Lexus responded

Ruby - Thank you for the great review! We are thrilled to hear that you had such a successful experience working with Brian. Drive safely, and we hope to see you back at South Bay Lexus of Torrance!

May 29, 2021

I highly recommend this dealership for both sales and service. Got a great deal on the lease of a 2017 RX350 and a 2021 NX300. They've done a great job in servicing four of our Lexuses. Last two serv More

by lchav1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lisette Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fernando Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maher Chammae, Gerardo Gallardo
May 30, 2021 -

South Bay Lexus responded

We appreciate the terrific review and recommendation, and we're so glad to hear that both our sales and service teams are providing the world-class customer care we strive for. Thank you for trusting South Bay Lexus Torrance with the purchase and maintenance of your vehicles - it is truly our pleasure to assist you. Safe travels!

December 01, 2020

Fernando Chavez did a great Job taking care of us. He greet us and then had us sign the papers. We got our car back sooner then promised. More

by Lupegomez25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexus
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