Back

South Bay Lexus - Service Center

Torrance, CA

4.2
223 Reviews

223 Reviews of South Bay Lexus - Service Center

Sort by
August 12, 2021

Lisette Figueroa has always exceeded our expectations. We bring both my Lexus and my son's Lexus to your dealership. Great job Lisette. Thank you! More

by Lu.gonzales82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisette Figueroa
August 09, 2021

Lisette Figueroa is very friendly and efficient, as well as Scott Dallavo who took care of the painting job for my RX350. Very happy with the Service team. More

by Kaori K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Dallavo
August 09, 2021

Efficient, professional, knowledgeable and plesant are just of the few qualities i experienced with my visit with Lisette Figueroa. Ive had some reservations about bringing in my 2009 es 350; however, Lis More

by Colemall1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisette Figueroa
August 09, 2021

Fernando Chavez is an excellent service advisor focused on providing high quality customer service to his clients. At my last regular service visit he immediately arranged ho has the Low Pressure Fuel Pum More

by rgpanis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
August 04, 2021

Service Advisor, Fernando, was extremely accommodating to arrange a recall fix at the same time of my regular service interval maintenance; kudos to him and his Master Lexus Technician for getting all servic More

by rgpanis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

South Bay Lexus responded

Your kudos to Fernando and our team is greatly appreciated! At South Bay Lexus it is our pleasure to go above and beyond standard service expectations to get your vehicle back to premium shape. We love hearing that all work was completed on time as promised! Thank you for choosing us to assist you and we hope next time you're in need of service you'll be back!

August 03, 2021

I worked with Gerardo Gallardo when South Bay Lexus center made maintenance for my Lexus LX 570. I'd like to say that he attentively communicated with me, kept in touch, and provided good service. More

by Anton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerardo Gallardo
July 26, 2021

I bought my car from this dealership and When I need any service I go to only this dealership because always treat me special and quickly do services. specifically service adviser name "Henry" always very More

by zeniustools
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry
July 21, 2021

I have been servicing my Lexus cars here for years and am always satisfied with the great service. Of all the service reps, Brian Jones is the best.He is caring, conscientious and knowledgable .I certainly a More

by pahowie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jones
July 20, 2021

Jessica rodriquez has always made my visit very professional, friendly abd helpful. I loved the loaner she set up to me abd i am even considering buying a car like it! More

by jkopdahl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Rodriquez
July 19, 2021

Lisette Figueroa was friendly, informative and overall provided excellent service! I have been going here since 2012 when I bought my car and this dealership is 5star!!! I trust them 100%. They answer More

by pamajama418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisette Figueroa
...
8
...