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South Bay Lexus - Service Center

Torrance, CA

4.2
223 Reviews

223 Reviews of South Bay Lexus - Service Center

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October 25, 2021

Melissa Markel provided personal, professional service as my advisor and I appreciate the shuttle service provided. Picking up my beautiful, fully functioning 10 year old Lexus hybrid SUV makes me know I mad More

by Javy
Recommend Dealer
Yes
Employees Worked With
Melissa Markel
October 25, 2021

Melissa Markel was excellent, plus she has been the only representative to clearly answer my questions. More

by brucechambers.books
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa Markel
October 11, 2021

I'm very satisfied with services Geroge Chen provieded. He answered all my questions about the service More

by Mo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chen
October 11, 2021

Jessica Rodriguez provided good assistance for me during my latest service appointment. She was also able to get my inside windshield and dash wiped down, as they really do not do this anymore, like they u More

by geohuffman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Rodriguez
October 09, 2021

Always very helpful. Had a blow out on one of the tires, had no appt, tire was expeditiously changed . Received excellent svc More

by Dhsu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerard Jerry Gallardo
October 06, 2021

Henry Montoya was able to work with me and accommodate my busy schedule to get the job done. Henry was very friendly and kept me updated on my service. I would recommend Lexus Southbay to anyone. I been to More

by luffy25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Montoya
October 06, 2021

Pleasant. Efficient. Listens. And is honest.I always Pleasant. Efficient. Listens. And is honest. I always seek her out for any advice regarding my car. More

by Dodie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisette Figueroa
September 28, 2021

Excellent service, amazing service rep. Always a pleasure working with Mr. Montoya. Keep it up! More

by panchito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Montoya
Sep 29, 2021 -

South Bay Lexus responded

Thank you for taking the time to share! We appreciate your support and hope to see you back at South Bay Lexus of Torrance. Safe travels!

September 27, 2021

Very Smooth experience from drop off - to contacting when the vehicle was ready to pick Lisette Figueroa was great! More

by jpdo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisette Figueroa
September 27, 2021

Henry exhibited excellent customer service. He listened to what I had to say about my car’s issues, and later, thoroughly explained the services that was performed, In addition to general maintenance servi More

by Kevin K.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Montoya
Sep 28, 2021 -

South Bay Lexus responded

Kevin, thank you for the great review! We appreciate your business and are thrilled to hear that you had such a successful service experience working with the South Bay Lexus of Torrance team. Drive safely, and we hope to see you back again down the road!

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