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South Bay Lexus - Service Center

Torrance, CA

4.2
223 Reviews

223 Reviews of South Bay Lexus - Service Center

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December 05, 2021

Very professional and competent in their service. Easy to communicate. Service area clean and organized. More

by Mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Rodriguez
December 02, 2021

Thank you very much for fixed my car problems,I’m very happy with it. More

by Judy Let
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Chavez
November 22, 2021

The service tech, Brian Jones was very knowledgeable, helpful & professional during my recent visit for service. I'll be back! More

by famason
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jones
November 06, 2021

Easy to make a reservation, convenient location, good service & wonderful waiting room. I am so happy to get serviced. More

by Ae Cho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chen, George
November 05, 2021

The Southbay Lexusservice is great!Jovian Villamil is a very polite、helpful、professional service person! I’m glad I made the right decision to purchase Lexus car and comfortable enjoy the businesses with t More

by vincent chou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jove Vilamil
November 02, 2021

Have been a customer for almost 20 years. Tim our salesman was great. Explained all the details on the new GX450. Went into drop my car for service but ended up buying the GX450 and driving it off th More

by CC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisette Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Shin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

South Bay Lexus responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful service experience working with Tim, Jay, and the South Bay Lexus Torrance team. Drive safely in your new Lexus GX 450, and we hope to see you back again down the road!

November 01, 2021

Very professional service really good experience that Very professional service really good experience that make me feel I’m important to the dealership More

by Mikeorozco4u2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisette Figueroa
October 29, 2021

Sticking to the appointment time and be attended to immediately upon arrival is important . George Chen is clear about how much is the charge for the service. I wish that your delearship repairs part More

by Linda.sawh5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chen, Service Advisor and Saul Mercado
October 29, 2021

They (Lexus) did good service job, but hooo expensive. The part was not in shop so I have to waited eight hours. More

by Cleo Komorita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisett Figuarowa
October 25, 2021

We were very pleased with the services Fernando Chavez provided. Very professional with a true attitude for wanting to provide a Wonderful experience. Thanks for having a representative in your service li More

by Yoli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Chavez
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