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South Bay Lexus - Service Center

Torrance, CA

4.2
223 Reviews

223 Reviews of South Bay Lexus - Service Center

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January 26, 2022

I like this dealer because the service is excellent the personnel are friendly and very promptly whenever we are need . More

by Rnica63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Nguyen
January 26, 2022

Henry Montoya was the best service representative. He was thorough, courteous and gave good advice. More

by Amber Suh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Montoya
January 13, 2022

I've been with Lexus since 2004, I've always been happy on the work. More

by Alberta.brice@yahoo.cm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica, Rodriguez
Jan 14, 2022 -

Alberta.brice@yahoo.cm responded

Thank you Jessica Rodriguez for all of your help! It was nice meeting and working with you on all my repairs on my older vehicle. I've enjoyed my car all these years. Hopefully i can have it painted soon, it's a beautiful vehicle, sadly the paint work on it was not of good quality when we purchased it in 2004. Thank you again! Alberta.brice

January 11, 2022

George Chen was my service advisor and he provided excellent service. My only caveat is that the dealer service costs are somewhat pricey. Thanks George for excellent communication and service More

by drnose3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chen
January 10, 2022

Brian Jones was excellent, professional and knowledgeable. Every aspect of my service experience was outstanding . More

by jbail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jones
January 06, 2022

I have been taking my 2013 Lexus RX to South Bay Lexus for over 6 years now and have always received excellent service from George Chen, Service Advisor. He is always responsive and ho eat with what’s go More

by Nancy D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chen
January 05, 2022

My Lexus advisor Melissa Markel was incredible! She was caring and very professional and got right back to me when I called for an update on my car. Lexus knows what they're doing!!! More

by pvsalad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Markel
January 04, 2022

Lisette Figueroa has been my service advisor for numerous years. I trust her honesty and the excellent explanation she gives regarding my car's needs. I have watched her on busy days when I have been waiting More

by debryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisette Figueroa
December 28, 2021

As always, everything went smooth from start to finish. From making the reservation, to meeting with my Lexus service advisor Henry Montoya. He kept me up-to-date with the progress of my Lexus and promptl More

by Rocky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Montoya
December 26, 2021

Thanks to Fernando Chavez for nice kind service! He was very professional and excellent nicely done. If I have a problems will contact to you thanks again. Won More

by Wonleeoh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Chavez
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