South Bay Lexus - Service Center

Luis Hernancez provides top notch customer service Luis Hernandez is customer service exemplified. Luis is efficient, conscientious, knows the business and how to treat a customer while still appropr Luis Hernandez is customer service exemplified. Luis is efficient, conscientious, knows the business and how to treat a customer while still appropriately representing the company . I look forward to working with him in the future. He is truly an asset to South Bay Lexus. More

Great customer service Really good helper good good customer service I will recommend this service with her to any customer Good Spanish had a great experience Excellent Really good helper good good customer service I will recommend this service with her to any customer Good Spanish had a great experience Excellent deals More

Henry Montoya was super helpful and communicative. He updated me on the progress of my car since there was a defective part, and answered all questions. Awesome service! updated me on the progress of my car since there was a defective part, and answered all questions. Awesome service! More

Excellent customer services. The service that I was given was excellent. Brian Jones was very helpful from start to finish. He explained the type of service that I would receive The service that I was given was excellent. Brian Jones was very helpful from start to finish. He explained the type of service that I would receive, and took the time to answer all of my questions. More

George Chen is very helpful & accommodating. He provided an outstanding service & making sure my issue will be taken care.Pleasure to have him as service advisor. an outstanding service & making sure my issue will be taken care.Pleasure to have him as service advisor. More

Light Service for my vehicle. Jessica Rodriguez, Assisted with my service on my vehicle. She represents Lexus Service Department- with Professionalism and willing to go that extr Jessica Rodriguez, Assisted with my service on my vehicle. She represents Lexus Service Department- with Professionalism and willing to go that extra mile, with resolving my issues with my vehicle. Sincerely, Ms. Puga More

Jessica Rodriguez amazing customer service I been coming in to this dealership for a long time and always consistently great service and making sure that my car issues are resolved, especially I been coming in to this dealership for a long time and always consistently great service and making sure that my car issues are resolved, especially Jessica Rodriguez. Thanks for all your help More

Great customer service. Luis Hernandez, is the best! Luis Hernandez, is the best. He decided very fast my issue. Very friendly and positive person. Next time I will choose this service for my vehicle Luis Hernandez, is the best. He decided very fast my issue. Very friendly and positive person. Next time I will choose this service for my vehicle More

Wow good changes Luis Hernandez went above and beyond to help me with my service. Thank you! This was the FIRST time that things ran smooth from start to finish. Luis Hernandez went above and beyond to help me with my service. Thank you! This was the FIRST time that things ran smooth from start to finish. I had NO one tell me like last service after waiting an hr for my car to be brought up after service was completed that is wasn’t in my “pay grade” the new staff, new changes. Nice! More

Service Dept. Brian Jones was great at helping with my recent oil change and complimentary check up. All went smoothly and Brian texted me on status of my car's pr Brian Jones was great at helping with my recent oil change and complimentary check up. All went smoothly and Brian texted me on status of my car's progress and when completed. This is the only place I go to have service done my ES350 car. More