223 Reviews of South Bay Lexus - Service Center
Lisette Figueroa offer professional customer services and I rated five star for her service etc. I rated five star for her service etc. More
Brian Jones always goes above and beyond to explain what our vehicle needs and what can wait. He takes the time to explain and go over all the details. Hes extremely knowledgeable and friendly! Therefore we our vehicle needs and what can wait. He takes the time to explain and go over all the details. Hes extremely knowledgeable and friendly! Therefore we trust him 100%. All staff are professional and knowledgeable. My car runs amazingly because of them. More
Easy to schedule appt. Appt. time always kept. Required service time clearly explained. Actualy needed less time than stated. Service advisor Henry Montoya always helpful Appt. time always kept. Required service time clearly explained. Actualy needed less time than stated. Service advisor Henry Montoya always helpful and informative. No surprises. Dealership is kept up to very clean and safe while waiting. More
Lisette Figueroa did a great job in handling the service visit. The only disappointment was South Bay Lexus decision to no longer offer loaner cars. visit. The only disappointment was South Bay Lexus decision to no longer offer loaner cars. More
I’ve never had a bad experience here at this location! Brian Jones is alway a great help, informative and prompt. I drive from the inland empire to get the best customer service, and always will. Brian Jones is alway a great help, informative and prompt. I drive from the inland empire to get the best customer service, and always will. More
I have been a customer of Bay Lexus for 18 years Obviously extremely happy with the dealership 4 SUV’s - two purchased and two leased. Have experienced all facets of dealership Obviously extremely happy with the dealership 4 SUV’s - two purchased and two leased. Have experienced all facets of dealership More
Joven Villamil helped me with my second free maintenance service on my 2021 Lexus RX 350; he was both professional and friendly. I had a slow leak in one of my tires that I had reported the previous visit service on my 2021 Lexus RX 350; he was both professional and friendly. I had a slow leak in one of my tires that I had reported the previous visit and was assured everything was fine. I was told I had a nail in the tire and they replaced it for free. This is a top notch dealership that stands behind its product and strives to make their customers happy. I highly recommend South Bay Lexus!! More
This was my first service experience with Fernando Chavez and he was friendly and professional. He set my expectations with the length of the service and text me when my car was ready. I was able to secure a and he was friendly and professional. He set my expectations with the length of the service and text me when my car was ready. I was able to secure a loaner vehicle from South Bay Lexus which was available immediately. More
This was my first service since purchasing my ES300H. Brian Jones explained the service to be performed and answered all my questions including the technology question about the hybrid battery. The servi Brian Jones explained the service to be performed and answered all my questions including the technology question about the hybrid battery. The service was completed in less time than quoted and the car was washed. I am impressed with this dealership and their staff! More