South Bay Lexus - Service Center

Excellent Service I felt very well taken care of. Luis kept me informed and took the time to answer my questions. All of the people I came in contact with were friendly I felt very well taken care of. Luis kept me informed and took the time to answer my questions. All of the people I came in contact with were friendly and smiling. More

I have owned a Lexus for decades. I wouldn’t have my cars serviced anywhere but South Bay Lexus. My current service rep is Luis Hernandez. He is professional, courteous and is always helpful in fulfillin serviced anywhere but South Bay Lexus. My current service rep is Luis Hernandez. He is professional, courteous and is always helpful in fulfilling my requests. More

Easy and efficient The customer service, from making the appointment by phone, to drop off and pickup, including the new RX loan car, was fast, efficient, friendly. The The customer service, from making the appointment by phone, to drop off and pickup, including the new RX loan car, was fast, efficient, friendly. The 20000 mile service of my RX460 was completed within the 3-hour time frame promised. No fuss no muss. More

Luis, your service was excellent. I would definitely recommend that my friends should experience in your excellent service, advice and hospitality. I look forward to seeing you. Nobuyuki Shimamura recommend that my friends should experience in your excellent service, advice and hospitality. I look forward to seeing you. Nobuyuki Shimamura More

Outstanding service by Fernando Chavez! Quick and everything in a timely manner. Came in for a routine service, provided the loaner car with minimum wait time, had the car ready to pick up on time, e everything in a timely manner. Came in for a routine service, provided the loaner car with minimum wait time, had the car ready to pick up on time, explained everything clearly of the statement of work. More

Excellent Service I will only allow South Bay Lexus to service my 2012 SUV since new. Wilfredo Ortiz is the most polite, concerned, thorough customer service reps! I will only allow South Bay Lexus to service my 2012 SUV since new. Wilfredo Ortiz is the most polite, concerned, thorough customer service reps! More

Jessica Rodriguez was very friendly, professional, and efficient. We discussed the required service and reviewed future service needs. The car was ready as promised. Discussed all work performed befo efficient. We discussed the required service and reviewed future service needs. The car was ready as promised. Discussed all work performed before I picked up the car. Definitely will contact Jessica for future maintenance. More

Super great service I had for my car I have been coming South Bay Lexus service dept. for my car since 2009. They always provide excellent service. For my recent visit, my service adviso I have been coming South Bay Lexus service dept. for my car since 2009. They always provide excellent service. For my recent visit, my service advisor "Ms. Lisette Figueroa" was super nice in terms of professionalism, kindness,and seamless working process. I was very comfortable. Thank you Lisette. More

Service visit Wilfredo Ortiz was prompt in getting my service visit started and followed up with two phone calls to let me know what needed to be done to my car and Wilfredo Ortiz was prompt in getting my service visit started and followed up with two phone calls to let me know what needed to be done to my car and how much it would cost. He called me again to let me know when my car was ready to be picked up. More

Great overall service; from start to finish! Love the hours of service and ability to schedule appointments via web, phone or text! Will bring my other cars for service! hours of service and ability to schedule appointments via web, phone or text! Will bring my other cars for service! More