South Bay Lexus - Service Center

Jessica was friendly, knowledgeable and professional. Everything went smooth and fast. Will continue to bring my Lexus’, second one, to South Bay Lexus and will advise other Lexus owners I know to do Everything went smooth and fast. Will continue to bring my Lexus’, second one, to South Bay Lexus and will advise other Lexus owners I know to do the same. More

I was able to make a same day appointment. Went in for a routine maintenance service. Jessica Rodriguez kept me posted on the approximate time my vehicle would be done. routine maintenance service. Jessica Rodriguez kept me posted on the approximate time my vehicle would be done. More

LIsette Figueroa is Tops Lisette was immediately available upon my arrival, clearly reviewed recommended services and estimated cost, made me comfortable in the spacious waiti Lisette was immediately available upon my arrival, clearly reviewed recommended services and estimated cost, made me comfortable in the spacious waiting area, was sensitive to protection from proximity to others (virus protection) and returned my freshly washed car with clean interior in less than the estimated three hours. Met my expectations, and then some. More

I took my car in for service and was helped by Lisette Figueroa. She was very professional, and kept me informed on what the status of my car every step of the way. Great service and I will be back! Figueroa. She was very professional, and kept me informed on what the status of my car every step of the way. Great service and I will be back! More

Excellent customer service provided by Lisette Figueroa I definitely recommend service at South Bay Lexus. The customer service provided by Lisette Figueroa is outstanding and overall it is what you would e I definitely recommend service at South Bay Lexus. The customer service provided by Lisette Figueroa is outstanding and overall it is what you would expect a Lexus experience should be. More

Luis Hernandez is a great supervisor at southbay Lexus and always settle your car in a safe way. No doubt about it just go and let him take care for you! and always settle your car in a safe way. No doubt about it just go and let him take care for you! More

Overall the experience was very good. George Chen made sure everything when well. One important issue was missed. During or perhaps before servicing the vavigstion screen and cameras went out and this was sure everything when well. One important issue was missed. During or perhaps before servicing the vavigstion screen and cameras went out and this was not noticed. So we had to bring the car back. When we brought the car back the electronics had to be reset at a cost of about $370. We were told that it was the jump starting of the car. It is amazing that any car would have electronics that are so fragile that the car cannot be jump started. Owners should be earned so they can have the car towed when the battery fails. More

I’d like to give a special thank you to Fernado Chavez service advisor and a special thank you to Benjamin Park for always making me feel like a VIP and treating me with the upmost respect. Sincerely, T service advisor and a special thank you to Benjamin Park for always making me feel like a VIP and treating me with the upmost respect. Sincerely, TC More

I am so very pleased with South Bay Lexus! I recently went because I had a problem with my “remote”! My car was already overdue for service so they accommodated me and provided me with a loaner and incre went because I had a problem with my “remote”! My car was already overdue for service so they accommodated me and provided me with a loaner and incredible fast service! Brian Jones could not have been more helpful! He’s not only a thorough service provider but an amazing person! Thanks for such great care! More

Service Maintenance Lisette Figueroa is my service coordinator she showed excellent customer service, she kept me posted by text messages every step of the way from star Lisette Figueroa is my service coordinator she showed excellent customer service, she kept me posted by text messages every step of the way from start to finish until all my service needs wee done. Great job! More