South Bay Lexus - Service Center

The general experience was ok. Waiting time wasn’t too long even though there were a lot of cars before me. All staff is friendly. Ruben was very nice and answered all my questions. Too bad the car wash w long even though there were a lot of cars before me. All staff is friendly. Ruben was very nice and answered all my questions. Too bad the car wash was out of order... More

Simple helpful, no fuss It when very well, and I was happy with everything. Fernando explained everything well and his advice was helpful to me. The car runs great and in th It when very well, and I was happy with everything. Fernando explained everything well and his advice was helpful to me. The car runs great and in the end, that's important. More

Henry Montoya was Very professional!!He explained Henry Montoya was Very professional!! He explained needed service with detail and offered solutions and options with tires and service requirement!! Henry Montoya was Very professional!! He explained needed service with detail and offered solutions and options with tires and service requirement!!! The service was competed in a timely matter and communication was great! Dealer facility was very clean and friendly!! More

Luis Hernandez was an excellent service consultant. He was quick, efficient, and helpful throughout the whole process. I was updated on the progress of the service was an excellent service consultant. He was quick, efficient, and helpful throughout the whole process. I was updated on the progress of the service via text and phone message. Paul Fan More

Highly recommend Luis Hernandez as a service consultant. As a woman, this was the first time I left without feeling pressured into having unnecessary services preformed. As a woman, this was the first time I left without feeling pressured into having unnecessary services preformed. More

It was nice to be able to wait for the service area. Thank you George Chen for your friendly service. The appointment was efficient and timely. Waiting was pleasant in the new facility. I appreciated Thank you George Chen for your friendly service. The appointment was efficient and timely. Waiting was pleasant in the new facility. I appreciated the cleanliness also. Laurie Love More

Customer for over 20 years This service Center is Outstanding. Luis Hernandez explained and kept me posted with the service needs of my vehicle. The outstanding customer service This service Center is Outstanding. Luis Hernandez explained and kept me posted with the service needs of my vehicle. The outstanding customer service and the reliability of the Lexus brand makes it very hard for me to switch Car brands. More

Hi, l would like to record that we have received excellent service from South Bay Lexus.we were kept inform as to problem solving and believe the pricing to be competitive and honest.Thanks to Liset excellent service from South Bay Lexus.we were kept inform as to problem solving and believe the pricing to be competitive and honest.Thanks to Lisette Figueroa for her excellent costumer care and the offer of a ride home or a courtesy car much appreciated, many thanks. No hesitation in recommending South Bay Lexus. More

I was so impressed by the service given to me by Lisette Figueroa,as she is very knowledgeable with what she is doing. Very pleasant, and being my first time for her to serve me after coming the Lisette Figueroa,as she is very knowledgeable with what she is doing. Very pleasant, and being my first time for her to serve me after coming there for several years. She is a great worker. Keep up,!!!. More

Professional and on time Every part of the service met or exceeded my expectations. Jessica Rodriguez kept me updated with emails and texts from the time the appointment was m Every part of the service met or exceeded my expectations. Jessica Rodriguez kept me updated with emails and texts from the time the appointment was made regarding what I needed to bring for a free service rental car, time frame on service work and doubled checked on any and all work needed at that time. The car was ready for pick up on time as promised. The dealership did a great job cleaning the outside of the car, looked great. More