South Bay Lexus - Service Center

Lisette was very professional and efficient. She took care of the service on my RX350 and provided me with the details of all of the testing that was done during the service. As I was waiting at the dea care of the service on my RX350 and provided me with the details of all of the testing that was done during the service. As I was waiting at the dealership, she made sure my car was serviced ASAP. More

Thank you Brian Jones for your Excellent customer service experience! You made my car Services wait much relax and carefree during Covid Social distance. Thanks April experience! You made my car Services wait much relax and carefree during Covid Social distance. Thanks April More

adviser - Lisette FigueroaI appreciate her kind and adviser - Lisette Figueroa I appreciate her kind and thorough expertise. I had an excellent experience this time and in fact, I felt same every ti adviser - Lisette Figueroa I appreciate her kind and thorough expertise. I had an excellent experience this time and in fact, I felt same every time I visited there for service. More

When I bought my car in on Tuesday morning Henry montoya was my advisor he was excellent he explained everything I needed for my car and everything was perfect he called when it was ready loo was my advisor he was excellent he explained everything I needed for my car and everything was perfect he called when it was ready loo More

Jessica Rodriguez was a wonderful ambassador for Lexus South Bay. She followed through with additional concerns and I was able to get closure. If you have an opportunity request Jessica cares about custom South Bay. She followed through with additional concerns and I was able to get closure. If you have an opportunity request Jessica cares about customer satisfaction More

George Chen is my service representative at South Bay Lexus. Excellent professional Customer service. Very accommodating And knowledgeable in his job, Always very Satisfied customer. Lexus. Excellent professional Customer service. Very accommodating And knowledgeable in his job, Always very Satisfied customer. More

George Chen was very professional and friendly Communicated very well with us , with texts and phone calls. We also took advantage that day to lease another car with home delivery Communicated very well with us , with texts and phone calls. We also took advantage that day to lease another car with home delivery More

Henry Montoya was very professional and courteous. As my Lexus was being serviced, Henry was aware that I was waiting in the lounge area, and when my car was ready, instead of just sending me a text, he wen Lexus was being serviced, Henry was aware that I was waiting in the lounge area, and when my car was ready, instead of just sending me a text, he went out of his way and went looking for me in the lounge area to inform me that my car was ready. THAT IS THE LEXUS SERVICE THAT I HAVE COME TO EXPECT FROM SOUTH BAY LEXUS. Keep it up! More

Lisette was the best!! She was so kind and helpful throughout my appt. She scheduled my Lyft ride back home and made sure I was taken care of! throughout my appt. She scheduled my Lyft ride back home and made sure I was taken care of! More

From start to finish my experience was seamless. My service representative was Ruben Loredo. He reviewed my work order and quickly got me on my way. He kept me informed during the process. Overall exce service representative was Ruben Loredo. He reviewed my work order and quickly got me on my way. He kept me informed during the process. Overall excellent service. More