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South Bay Lexus - Service Center

Torrance, CA

4.2
223 Reviews

223 Reviews of South Bay Lexus - Service Center

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October 12, 2020

Very good service , on time with service , Jessica Rodriguez was professional , she got me a ride home and a ride back after the service was done More

by Tigerted43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Rodriguez
October 08, 2020

Luis Hernandez is an excellent service Lexus advisor, very knowledgeable, experienced with excellent people skills.I would highly recommend him. he is the best at Lexus More

by robinw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
none
October 02, 2020

I recently had a great experience at South Bay Lexus thanks to Service Consultant Fernando Chavez. Even though it’s been 6 months since my last visit, Fernando remembered me right away. He is incredibly More

by Chandra.a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Chavez
October 02, 2020

Luis Hernandez is asset to your dealership. He is very professional and polite and takes time to explain things to you. In the future I will always ask for Luis to assist me. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez
September 29, 2020

I am very pleased so say that Mr. Henry Montoya has always taken great care of me and my car issues. He's always been a gentleman and very knowledgeable of what needs to be accomplished. More

by nk@picorp.us
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None
September 29, 2020

It was a pleasure receiving the personal and polite attention of Fernando Chavez at South Bay Lexus. He was professional and knowledgeable. My car was ready much faster than expected. Great was job too More

by Lexi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Chavez
September 28, 2020

Service is always good at Lexus. I am well informed, staff are polite, attentive and helpful. What I don’t like is that you are required to provide 25 word minimum for review. That should be optiona More

by eclausell4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez
September 25, 2020

Lisette Figueroa provided excellent responsiveness when my car needed service recently. My car was taken care of promptly and was ready when I was told it would be ready. More

by atzander
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lisette Figueroa
September 21, 2020

Needed a major repair done. Fernando Chavez did an excellent job explaining what would be done, provided timely updates and offered a loaner car. Great job Fernando! More

by lalsh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Chavez
September 17, 2020

Since the purchase of my Lexus NX300 from South Bay Lexus I am very satisfied with their service. My service advisor Brian Jones has been very helpful, courteous, professional and has addressed any concerns More

by batibj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jones
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