South Bay Lexus - Service Center

Brian Jones is outstanding! He explains needed repairs and lays out my options. I prefer working with the same person each visit so I always request Brian. SouthBay Lexus IS lucky to have him! He is a gre and lays out my options. I prefer working with the same person each visit so I always request Brian. SouthBay Lexus IS lucky to have him! He is a great representative of the dealership. More

The best service department I’ve ever experienced. Was debating on purchasing a Mercedes, but my husband raved about So Bay’s service. I’m glad I listened! debating on purchasing a Mercedes, but my husband raved about So Bay’s service. I’m glad I listened! More

I love Torrance Lexus dealership! I had my 2016 Lexus 200CT in for a normal Maintenance and everyone who first greeted me to my meeting with Lisette Figueroa was amazing I do hope my next visit I will ag 200CT in for a normal Maintenance and everyone who first greeted me to my meeting with Lisette Figueroa was amazing I do hope my next visit I will again be matched with Lisetta she was kind and professional and most of all knowledgeable. More

Hi:Our Lexus Advisor, Fernando Chavez, took care of our Lexus service. Fernando is an excellent professional advisor - equally important, he is customer oriented. Our car was serviced in a timely manner - Lexus service. Fernando is an excellent professional advisor - equally important, he is customer oriented. Our car was serviced in a timely manner - moreover, Fernando set up our next appointment. More

This was my first service and it went smooth. The service help was fast and friendly. The facility is new. Wish there was some way to get coffee. That would have topped off the experience . service help was fast and friendly. The facility is new. Wish there was some way to get coffee. That would have topped off the experience . More

I have owned a Lexus for the past 20 years and for the majority of that time I have used South Bay Lexus for the care and maintenance of my vehicle. majority of that time I have used South Bay Lexus for the care and maintenance of my vehicle. More

Great service from Lisette Figueroa. Job was completed on time. My car is great. I am very happy with the service I received at South Bay Lexus time. My car is great. I am very happy with the service I received at South Bay Lexus More

I am very pleased with Brian Jones. Friendly, personable & easy to work with, he keeps me informed and lets me know my alternatives. Never seems rushed & spends the time necessary to explain things. Being & easy to work with, he keeps me informed and lets me know my alternatives. Never seems rushed & spends the time necessary to explain things. Being a dealer, prices are a bit high but Brian gives me a break when he can. More

Brought my 5 year old Lexus GS350 in for a recall part replacement-fuel pump. Easy to schedule an appointment, rsvp a loaner car & drop/pickup car when finished. My service consultant was Brian Jones, he replacement-fuel pump. Easy to schedule an appointment, rsvp a loaner car & drop/pickup car when finished. My service consultant was Brian Jones, he was friendly, professional & courteous as always and explained the service required. A great asset to South Bay Lexus More

Took my Lexus in for routine maintenance but the level of customer service I received from Fernando Chavez was far from routine. Fernando was exceptional in his professionalism, knowledge and communication. customer service I received from Fernando Chavez was far from routine. Fernando was exceptional in his professionalism, knowledge and communication. I will be sure to ask for Fernando Chavez the next time I need service. More