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South Bay Lexus
Torrance, CA
639 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 639 reviews
October 11, 2023
Top notch customer service and a pleasure to work with on our car purchase. Highly recommended. our car purchase. Highly recommended. More
by bperez
October 04, 2023
Great customer service. The process was easy and everything was transparent. Great thanks to Tim. The process was easy and everything was transparent. Great thanks to Tim. More
by QNG
September 30, 2023
Enrique at South Bay Lexus was an excellent salesmen. He was very helpful&knowledgeable. In addition to being exceptionally patient with me. He gave me a great deal to where I was comfortable because I s He was very helpful&knowledgeable. In addition to being exceptionally patient with me. He gave me a great deal to where I was comfortable because I started to feel discouraged when I seen the prices. I couldn’t have asked for a better salesmen. I was referred to Enrique by my daughter because he also helped her with purchasing her first car. The way she talked about Enrique made me want to get a new car just so I could experience that luxury. It’s not often when you come across people like Enrique. So I thank you Enrique, for your encouragement, patience and all around service! I love my new 2023 Lexus Rx 350 Premium Package🤗 More
by Kim Jones
September 19, 2023
Timothy Miller was awesome! ! He answered all the questions I had and made sure he tried his best to get me the vehicle I’ve always wanted!! Easy to work with and super reliable! ! He answered all the questions I had and made sure he tried his best to get me the vehicle I’ve always wanted!! Easy to work with and super reliable!! Great customers service!! More
by Sharde Alexander
Employees Worked With
September 05, 2023
You kept your word after the disagreement, and I appreciated that I was able to buy the car I wanted from your dealership R E Hollander appreciated that I was able to buy the car I wanted from your dealership R E Hollander More
by R E Hollander
August 16, 2023
Exceptional service and professionalism. Highest recommendation. Gerry was a wonderful communicator who kept me informed of everything going on with my service. Highest recommendation. Gerry was a wonderful communicator who kept me informed of everything going on with my service. More
by Shereeinrpv
Employees Worked With
Gerardo Gallardo
August 11, 2023
I had a good experience at South Bay Lexus. The service was great from Tim miller. The process was easy and straight to the point. The service was great from Tim miller. The process was easy and straight to the point. More
by THholder1
August 07, 2023
I’ve known Enrique Carvajal for 8 years. He’s honest, professional and provides great customer service. He has the ability to tailor the customers needs to an actual car. This is a rare qua He’s honest, professional and provides great customer service. He has the ability to tailor the customers needs to an actual car. This is a rare quality in todays business world.I would recommend Enrique to all my friends. He also has a large following of loyal Lexus customers that followed him from Santa Monica Lexus to Southbay Lexus. More
by sideout6
Employees Worked With
Enrique Carvajal
July 14, 2023
I just purchased a car yesterday(2024 Lexus Nx 350) and received the best customer service from Enrique. I was referred to him by my God dad and lets just say he didnt disappoint. He was patient, kind, and received the best customer service from Enrique. I was referred to him by my God dad and lets just say he didnt disappoint. He was patient, kind, and most importantly very knowledgeable. After seeing the numbers I started to think I was over my head, wanted to rethink the whole process. I came into Lexus with a goal&expectations(a white 2024 lexus nx 250 with buttercream interior), and lets just say what I wanted wasnt within my price range or not the color I wanted. I thought all hope was lost! But as stated before, I got my LEXUS! AND ENRIQUE surpassed my expectations! MY 2024 Lexus NX 350 AWD is not white, but them SEATS are BUTTERCREAM and within my budget! After running my credit he presented me a price I couldnt pass up! And did I forget to mention this was my first time purchasing a car! Enrique even went with me to get a cashier's check. He is not a regular cars salemens! HE is the real deal!!!! If you want someone thats compassionate, knowledgeable, flexible, with just all around great service!!!! go to SOUTH BAY LEXUS! TELL THEM I WANT ENRIQUE to help me!!!! More
by roi
