South Bay Lexus

Sandrena explained all about the special features on our new car. She spent quite a lot of time with us. We found her to be very polite and knowledgeable. She was patient and answered all of our question new car. She spent quite a lot of time with us. We found her to be very polite and knowledgeable. She was patient and answered all of our questions in a way that we were able to understand. Everyone at the dealership was so polite and cheerful, and they went out of their way to make us feel at home and that we were valued customers. We made a deal we were comfortable with, and we are very pleased with the car we bought. We highly recommend this dealership for its quality product, excellent staff, and courteous service. More

In March of this year I was in involved in a terrible car accident and my 2007 es 350 Lexus had been totaled out. I was pretty down because I really loved my vehicle and that model from Lexus. I went to Sout accident and my 2007 es 350 Lexus had been totaled out. I was pretty down because I really loved my vehicle and that model from Lexus. I went to South Bay Lexus to check out their used vehicles. Upon arriving I was greeted by Sadrena . I told her my situation and right away she genuinely seemed concerned and wanted to work with me to find the best deal possible. She made me feel very comfortable talking to her and didn't make me feel as if I was being manipulated or conned. After I purchased my vehicle ( which I absolutely love) she continued to call and check on me to see if I was satisfied. I highly recommend dealing with Sadrena if you are looking to buy a new or used vehicle from south bay Lexus . Sincerely Martell W. More

The saleswoman, Sandrena was extremely personable, fully explained the sales, was instrumental in lowering the sales price of vehicle, and made the visit very enjoyable. explained the sales, was instrumental in lowering the sales price of vehicle, and made the visit very enjoyable. More

Professional and very efficient service. Sandrena was very friendly and helpful. Eddie the Manager was also very helpful and accomodating. We will definately recommend this dealer to our friends and fa very friendly and helpful. Eddie the Manager was also very helpful and accomodating. We will definately recommend this dealer to our friends and family! More

From our initial call for information to the farewell wave as we drove out of the dealership in our new (used) IS250, everything we professional and very friendly. Sabrena was smart, efficient, fair and wave as we drove out of the dealership in our new (used) IS250, everything we professional and very friendly. Sabrena was smart, efficient, fair and very personable. We even enjoyed Hector in the "paper-signing" room. It was the best car-buying experience we have ever had. More

We were ready to trade in our 2004 lexus and as soon as we arrived at the dealer we were greeted by Sandrena. What a wonderful experience we had. She was friendly, knew all about the car and humerous too! we arrived at the dealer we were greeted by Sandrena. What a wonderful experience we had. She was friendly, knew all about the car and humerous too!! Before we drove our new car home, she sat with us and explained all the new technology...we should have written notes!! Even when we had questions the next day Sandrena again sat in the car with us and settled our questions and concerns. When we are ready to get another Lexus or recommend a friend, Sandrena is the one we will tell them to see! Thanks for all your help Sandrena...Arlene & Al More

We give South Bay Lexus and their representative, Sandrena, a great rating because we have had excellent service from this dealership! We have purchased 2 cars there and have been extremely happy wi Sandrena, a great rating because we have had excellent service from this dealership! We have purchased 2 cars there and have been extremely happy with both. They have always been friendly, and accomodating to any of our needs. When we have had any issue with either of our cars; they have dealt with it completely to our satisfaction and have accomodated us with a loaner car in the short interim it took to resolve the issue. They are efficient and do excellent quality of work, superior to other car dealerships we have dealt with. We would highly recommend this dealership and their sales representative, Sandrena. More

Coming to this dealership after my last new car experience at BMW back in 2004 was a world of difference. I felt like my sales person, Sandrena, was true to me in all facets of the sale. Not only w experience at BMW back in 2004 was a world of difference. I felt like my sales person, Sandrena, was true to me in all facets of the sale. Not only was she a great salesperson, she seemed to care about me as a person above and beyond if the sale did or did not take place. Well, the sale did take place and it looks as though she will join my wife's and I's occasional Friday night cooking group. What a great person she is! More

Ms. Schumacher was very professional and helpful when she was dealing with me in the purchase of my used vehicle. She was knowledgeable with the vehicle. After I purchased the vehicle, Ms. Schumacher was v was dealing with me in the purchase of my used vehicle. She was knowledgeable with the vehicle. After I purchased the vehicle, Ms. Schumacher was very patient in teaching me in using the fancy gadgets my vehicle had. The dealer is very professional and the two times I have taken my vehicle for service they always quoted me the correct price and gave me the appropriate time estimate for returning my vehicle to me. More

Best car buying experience in 25 years of buying new cars. No pressure negotiation. Got the car I wanted, at the price I wanted without spending the entire day there. Sandrina and South Bay Lexus, #1. cars. No pressure negotiation. Got the car I wanted, at the price I wanted without spending the entire day there. Sandrina and South Bay Lexus, #1. More