South Bay Lexus

I visited Southbay Lexus in the hope of purchasing a 2013 Lexus RX350. Luckily, Sandrena Schumacher was there to assist me. She was both very knowledgeable and friendly. In addition, she appeared to "bend Lexus RX350. Luckily, Sandrena Schumacher was there to assist me. She was both very knowledgeable and friendly. In addition, she appeared to "bend over backwards" to assist me in any wan that she could, both in purchasing the vehicle and in some follow-up visits. I would recommend both Sandrena and the dealership to anyone interested. More

LOVE this dealership. Philippe Kahn was very professional, helpful, sincere. He gave a quote that was straight forward and no nonsense. The whole transaction was quick as we agreed on the price professional, helpful, sincere. He gave a quote that was straight forward and no nonsense. The whole transaction was quick as we agreed on the price before arriving. All promises were kept. No sales pressure whatsoever. The car was ready as promised. Phllippe even arranged for one of the agent to go over the car's feature with me. She was very nice and thorough too. Sorry I lost her card so don't know her name. I liked their service so much I drove back to them (55 miles trek while my local Valencia Lexus dealership is only 2 miles from my home) for a detailing job. My next car will be bought here in the future too. THANK YOU Philippe for a wonderful experience More

The professionalism was excellent. There was no pressure and Sandrena had all the right answers to our questions. She is awesome. We have been Mercedes owners for many years. We have now crossed over to L and Sandrena had all the right answers to our questions. She is awesome. We have been Mercedes owners for many years. We have now crossed over to Lexus. Thank you for making this process so pleasant. The Chamberlains More

We purchased a pre-owned Lexus IS250C from South Bay Lexus. Sandrena was the sales person helping us. We found the experience to be much more pleasant than I ever expected. She knew all the details a Lexus. Sandrena was the sales person helping us. We found the experience to be much more pleasant than I ever expected. She knew all the details about all the high-tech features of the car, was very low-keyed, and very helpful. She followed-up twice to make sure all was well and I would certainly return to her to purchase another Lexus. We also found Hector in the contract signing process to be very helpful and easy to work with. The entire process was the best car-buying experience we have ever had. More

Sandrena Schmacher, was knowledgeable, friendly, and was able to answer my questions directly. She was able to address my concerns as to the type of Lexus that would best suit my needs. Should I choose to able to answer my questions directly. She was able to address my concerns as to the type of Lexus that would best suit my needs. Should I choose to make a purchase of a Lexus it will be from her. And, I will add that though I have not purchased yet, she would definitely be the type of salesperson I would (correction will) refer others who were considering a Lexus even though I have not purchased yet. The experience was that good. Glenn Clarke More

Sandrena explained all about the special features on our new car. She spent quite a lot of time with us. We found her to be very polite and knowledgeable. She was patient and answered all of our question new car. She spent quite a lot of time with us. We found her to be very polite and knowledgeable. She was patient and answered all of our questions in a way that we were able to understand. Everyone at the dealership was so polite and cheerful, and they went out of their way to make us feel at home and that we were valued customers. We made a deal we were comfortable with, and we are very pleased with the car we bought. We highly recommend this dealership for its quality product, excellent staff, and courteous service. More

In March of this year I was in involved in a terrible car accident and my 2007 es 350 Lexus had been totaled out. I was pretty down because I really loved my vehicle and that model from Lexus. I went to Sout accident and my 2007 es 350 Lexus had been totaled out. I was pretty down because I really loved my vehicle and that model from Lexus. I went to South Bay Lexus to check out their used vehicles. Upon arriving I was greeted by Sadrena . I told her my situation and right away she genuinely seemed concerned and wanted to work with me to find the best deal possible. She made me feel very comfortable talking to her and didn't make me feel as if I was being manipulated or conned. After I purchased my vehicle ( which I absolutely love) she continued to call and check on me to see if I was satisfied. I highly recommend dealing with Sadrena if you are looking to buy a new or used vehicle from south bay Lexus . Sincerely Martell W. More

The saleswoman, Sandrena was extremely personable, fully explained the sales, was instrumental in lowering the sales price of vehicle, and made the visit very enjoyable. explained the sales, was instrumental in lowering the sales price of vehicle, and made the visit very enjoyable. More

Professional and very efficient service. Sandrena was very friendly and helpful. Eddie the Manager was also very helpful and accomodating. We will definately recommend this dealer to our friends and fa very friendly and helpful. Eddie the Manager was also very helpful and accomodating. We will definately recommend this dealer to our friends and family! More

From our initial call for information to the farewell wave as we drove out of the dealership in our new (used) IS250, everything we professional and very friendly. Sabrena was smart, efficient, fair and wave as we drove out of the dealership in our new (used) IS250, everything we professional and very friendly. Sabrena was smart, efficient, fair and very personable. We even enjoyed Hector in the "paper-signing" room. It was the best car-buying experience we have ever had. More