South Bay Lexus

Excellent I had recommended Tommy Lo from a friend, he's a great experience, patience salesperson. I drove home a RX350 on the date I visited South Bay Lexus, I had recommended Tommy Lo from a friend, he's a great experience, patience salesperson. I drove home a RX350 on the date I visited South Bay Lexus, price was good compared the EX350 I bought for my wife at another dealership begin of the year. Tommy also followed up on me for questions that I had. Thanks Tommy, I highly recommend and will referral more people to him. More

The staff very nice Franz Burke very friendly and helpful. He explained everything for us and help us got a best deal. Best service ever. Will come back again! Franz Burke very friendly and helpful. He explained everything for us and help us got a best deal. Best service ever. Will come back again! More

amazing experience I am super happy with my new NX 300 F-sport David Mata took the time to show me the features and will recommend to anyone Looking to purchase a Lexus. I am super happy with my new NX 300 F-sport David Mata took the time to show me the features and will recommend to anyone Looking to purchase a Lexus. More

LEXUS EXPERIENCE Walked in to Lexus just doing some new car shopping , Amin was my Sales man , he was very polite and I had a great experience , needless to say I purc Walked in to Lexus just doing some new car shopping , Amin was my Sales man , he was very polite and I had a great experience , needless to say I purchased my First Lexus, and I know not my last I was very satisfied with his services and the finance manager that helped us , I will be recommending SOUTH BAY LEXUS to all my friends and family. More

Returned leased vehicle I originally went to Keyes Van Nuys Lexus and had a terrific experience. I since then moved to the South Bay and needed to return my leased Lexus to t I originally went to Keyes Van Nuys Lexus and had a terrific experience. I since then moved to the South Bay and needed to return my leased Lexus to the nearest dealership, which would be South Bay Lexus. I first met Benjamin Park, which I had an appointment with. He did not remember about our appointment at which point I asked if he would like to see the confirmation. He then proceeded to say he was busy and that another person will help me, Sam. Sam was not friendly at all with no manners what so ever. He told me to sit down, sign this and that's all good bye. I asked him what the process was and what I need to do on my end, he looked at me and said, "I don't know someone else will contact you". Then I asked "is there a shuttle or something where someone can take me back home (I'm about 5 miles away). He just says "no". He wanted me out of his sight ASAP. It was the most rudest most unprofessional experience I have ever had at a dealership. I will never go back there to buy or lease my next vehicle nor will I recommend anyone. More

Terrific employee She is very polite and knowledgeable and a true asset to your company. She was very friendly to my family and the reason we came back to Lexus to purc She is very polite and knowledgeable and a true asset to your company. She was very friendly to my family and the reason we came back to Lexus to purchase a vehicle More

Great Experience with Martin Riad Martin Riad, the management and all the other employees were great! They were friendly, helpful, knowledgeable and not at all pushy. I highly recommen Martin Riad, the management and all the other employees were great! They were friendly, helpful, knowledgeable and not at all pushy. I highly recommend them! More

Definitely go here, meet Sam Ko I leased the IS200t here few days ago. And i was really worried since i do not have a good credit. i called everywhere to have this car, but they actu I leased the IS200t here few days ago. And i was really worried since i do not have a good credit. i called everywhere to have this car, but they actually made me feel like "they are trying to focus on their own benefit." You know what, i went to South Bay Lexus and met Sam Ko. he was "kind to the max" and gave me the feeling that i really want to do this with him. During the entire process time of having this car with my low credit point, he actually seemed like he is trying his best! He always updated the process by talking on the phone with me, or messaging. As the result, i got approved! It's really hard to find a dealer who makes yourself think that dealer is doing this "FOR ME", not "FOR HIM." Guys, just go to him. That's it. More

Service writer Mark Brownell is the reason to use this dealer. Mark took care of problems and went out of his way to provide excellent customer service. He is a plea Mark Brownell is the reason to use this dealer. Mark took care of problems and went out of his way to provide excellent customer service. He is a pleasure to deal with and if you are female and a non- mechanic he is the one to ask for. He actually returns phone calls. My previous agent and the store manager NEVER returned my calls! More

Great experience and deal We were really happy with our experience at South Bay Lexus. We recently traded our IS250f for a 2015 RX350. Our salesman, Ashik Mitha, was very knowl We were really happy with our experience at South Bay Lexus. We recently traded our IS250f for a 2015 RX350. Our salesman, Ashik Mitha, was very knowledgeable, helpful and made the experience great. After deciding on our car, we were out within an hour and a half, which is the fastest experience we've had. We will continue to be loyal to South Bay Lexus for a long time. More