South Bay Lexus

I test drove the CT200h with Sandrena twice. She was very knowledgeable about that model as well as all other Lexus models. Sandrena patiently answered all of my questions and worked hard to find the right c knowledgeable about that model as well as all other Lexus models. Sandrena patiently answered all of my questions and worked hard to find the right car for me. She managed to get me the color and options I wanted in less than a week and quickly arranged installation of some after market options. She is devoted to making the customer happy and that devotion continues AFTER you buy the car. Without a doubt, Sandrena is the best car sales-person I have ever encountered and I highly recommend her. More

I was in immediate need of a car. Sandrena made what could have been a very stressful situation into one that was much less so. She was extremely knowledgeable and attentive to my needs, and she made th could have been a very stressful situation into one that was much less so. She was extremely knowledgeable and attentive to my needs, and she made the acquisition of my new car a much easier experience than I had expected it to be. I look forward to dealing with her again in the future. More

My father and I purchased both of our vehicles from this dealership with the help of Sandrena. She's very nice and helpful! Excellent customer service! If you go to South Bay Lexus ask for Sandrena! dealership with the help of Sandrena. She's very nice and helpful! Excellent customer service! If you go to South Bay Lexus ask for Sandrena! More

We were warmly greeted by Sandrena Schumacher as we entered the dealership. She explained and demonstrated all the features of the model we were interested in and we did not feel pressured into making entered the dealership. She explained and demonstrated all the features of the model we were interested in and we did not feel pressured into making a purchase. She exuded confidence in the product and did not exhibit any need to present a "hard sell" as she knew the car would sell itself once we drove it. She was right, we looked at other brands and decided to purchase the Lexus in part because of the expert job that Sandrena did in showing the car and demonstrating its features. On the day we returned to make the purchase, Sandrena was not at work, but she arranged for Kevin McDonough to take care of us and Kevin did an excellent job. I highly recommend this dealership. More

This has to probably be the easiest and most pleasant buying experience my husband and I have ever had. Sandrena is as charming as she is professional. She cares about her customers and goes the extra buying experience my husband and I have ever had. Sandrena is as charming as she is professional. She cares about her customers and goes the extra mile. We wouldn't hesitate to deal with her again as well as recommend her to friends. Talia, the Finance Manager, was also a pleasure to deal with. This was an all around positive experience. I would recommend this dealership, and especially Sandrena, to anyone. More

I visited Southbay Lexus in the hope of purchasing a 2013 Lexus RX350. Luckily, Sandrena Schumacher was there to assist me. She was both very knowledgeable and friendly. In addition, she appeared to "bend Lexus RX350. Luckily, Sandrena Schumacher was there to assist me. She was both very knowledgeable and friendly. In addition, she appeared to "bend over backwards" to assist me in any wan that she could, both in purchasing the vehicle and in some follow-up visits. I would recommend both Sandrena and the dealership to anyone interested. More

LOVE this dealership. Philippe Kahn was very professional, helpful, sincere. He gave a quote that was straight forward and no nonsense. The whole transaction was quick as we agreed on the price professional, helpful, sincere. He gave a quote that was straight forward and no nonsense. The whole transaction was quick as we agreed on the price before arriving. All promises were kept. No sales pressure whatsoever. The car was ready as promised. Phllippe even arranged for one of the agent to go over the car's feature with me. She was very nice and thorough too. Sorry I lost her card so don't know her name. I liked their service so much I drove back to them (55 miles trek while my local Valencia Lexus dealership is only 2 miles from my home) for a detailing job. My next car will be bought here in the future too. THANK YOU Philippe for a wonderful experience More

The professionalism was excellent. There was no pressure and Sandrena had all the right answers to our questions. She is awesome. We have been Mercedes owners for many years. We have now crossed over to L and Sandrena had all the right answers to our questions. She is awesome. We have been Mercedes owners for many years. We have now crossed over to Lexus. Thank you for making this process so pleasant. The Chamberlains More

We purchased a pre-owned Lexus IS250C from South Bay Lexus. Sandrena was the sales person helping us. We found the experience to be much more pleasant than I ever expected. She knew all the details a Lexus. Sandrena was the sales person helping us. We found the experience to be much more pleasant than I ever expected. She knew all the details about all the high-tech features of the car, was very low-keyed, and very helpful. She followed-up twice to make sure all was well and I would certainly return to her to purchase another Lexus. We also found Hector in the contract signing process to be very helpful and easy to work with. The entire process was the best car-buying experience we have ever had. More

Sandrena Schmacher, was knowledgeable, friendly, and was able to answer my questions directly. She was able to address my concerns as to the type of Lexus that would best suit my needs. Should I choose to able to answer my questions directly. She was able to address my concerns as to the type of Lexus that would best suit my needs. Should I choose to make a purchase of a Lexus it will be from her. And, I will add that though I have not purchased yet, she would definitely be the type of salesperson I would (correction will) refer others who were considering a Lexus even though I have not purchased yet. The experience was that good. Glenn Clarke More