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South Bay Lexus

Torrance, CA

4.9
664 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
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24777 Crenshaw Boulevard

Torrance, CA

90505

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Showing 664 reviews

October 12, 2018

New Lease Jay was excellent and efficient in helping us find what we were looking for. No hassle and no games. The finance manager was also friendly and persona More

by Mike
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Benjamin Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Shin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2018 -

South Bay Lexus responded

Thank you so much for this 5-star review Mike. We're happy to know you had a great experience at our dealership, we'll be happy to do the same fantastic car buying experience when you visit us again in the future. In case you need assistance, just call us anytime. :)

September 26, 2018

Great Service! I just bought my car there yesterday, and I'm in love with my new NX300h! Mr. Sam Ko helped me out, and he was exceptional! He answered all the questi More

by cherrieekim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paymon Marandi, Sam Ko
Sep 26, 2018 -

South Bay Lexus responded

Thank you for writing this fantastic review Cherrie! We're happy to hear about your positive experience with us. It is of utmost importance that our customers leave our dealership happy with the service they received. We hope to see you again in the future. In case you need assistance, just call us anytime.

September 24, 2018

New NX300h Just bought my wife her first Lexus (nx300h) and boy the service here is amazing! Sam treated us like a family and the level of knowledge and attentio More

by Sanghlee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paymon Marandi, Sam Ko
Sep 25, 2018 -

South Bay Lexus responded

Thank you for this positive feedback, Sang! We're happy that Sam served you well. Nothing can be more important to us. We are grateful for your trust and we hope that you continue to do so for the years to come. If there's anything else we can assist you with, please feel free to let us know.

September 10, 2018

Great customer service! Go to cardealer David Mata call him 520-381-1302 You won’t be sorry! he was awesome! Had all the answers! I’m so happy with my 2019 nx200H! Love More

by S08031951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Garcia
Sep 11, 2018 -

South Bay Lexus responded

Thank you for the sweet review. We're delighted to learn that you had a most pleasant visit, courtesy of our team. Customer satisfaction is a top priority for us and we'll go through great lengths to ensure that. If you need anything else, just call us anytime!

September 03, 2018

Great car buying experience Come ask for David Mata and Tim Garcia they area great team and will find you your new car five star experience go Southbay lexus More

by Shruti
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Garcia
Sep 04, 2018 -

South Bay Lexus responded

Thanks lot for this 5-star review Shruti. It's our pleasure to serve you well. We are so happy that you find our service and deals amazing. We hope to see again in the future. In case you need assistance, feel free to contact us anytime.

August 27, 2018

Service for Lexus RX350 Service was excellent. From the beginning to the end. The service department is clean and they don't let you wait. My service advisor was Sharron a More

by Ale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sharron Nakayama
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2018 -

South Bay Lexus responded

Thank you for the 5-star rating Ale. It's our pleasure to know you had a great service experience with our team. We appreciate your business and we look forward to seeing you again.

August 26, 2018

Best customer service you will EVER have! This review will not ever be enough to show my gratitude and appreciation for this dealership. Unfortunately most dealerships over the years have set More

by cstratton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Garcia, Jacques Riley, Selene Hernandez
Aug 27, 2018 -

South Bay Lexus responded

Wow! Thanks lot for this sweet review. It's our pleasure to serve you well. We are so happy that you find Tim's service and deals amazing. We hope to see again in the future. In case you need assistance, feel free to contact us anytime.

July 31, 2018

Excellent Service I have been from many auto dealers but this is the best so far. They are so friendly and very helpful. Ben Shabestari and his boss are so ahead of pre More

by nesgcruz
Customer Service
Recommend Dealer
Yes
Employees Worked With
Ben Shabestari, Paymon Marandi, Ben Shabestari
Aug 01, 2018 -

South Bay Lexus responded

Thank you nesgcruz, for the wonderful review. We're glad to know you had an amazing experience with us. We are grateful for the opportunity to have served you. We hope to do so for many more years to come! If, in any case, you have questions, please don't hesitate to reach out to us.

July 30, 2018

Excellent service Always think of our needs first. They provide such a great service and a great deal. I would not go anywhere else!! Thank you, Sachi!! More

by AkemiH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sachi Utsunomiya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2018 -

South Bay Lexus responded

AkemiH, thank you for taking the time to write this review! and congratulations on your newly purchased car! Feel free to ask us whenever you need assistance.

July 08, 2018

professional and efficient Sam is extremely knowledgeable about his cars and cares about customer's satisfaction. I am a returning customer to Lexus because of Sam. He becam More

by ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Ko
Jul 09, 2018 -

South Bay Lexus responded

Hi Ken, Thank you so much for taking the time to put up this 5-star review. It's our pleasure to serve you. We hope to see you again in the future. In case you need assistance, just visit or call us anytime.

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