Back

South Bay Lexus

Torrance, CA

4.8
640 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
Contact Dealership

24777 Crenshaw Boulevard

Torrance, CA

90505

Directions

By Type

Showing 640 reviews

January 07, 2018

David mata was great Just bought nx 300 hybrid love the color combination highly recommend going to see David Mata if your thinking of a lexus and Muhammad assisted in or More

by Clemente and rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Parham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mohammad Hakim
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talia Fiege
Jan 08, 2018 -

South Bay Lexus responded

We're glad our team has provided you with an excellent service. Thank you for your 5-star review. We look forward to working with you for your next purchase. In case you need assistance, just visit us anytime.

January 06, 2018

Sam Ko knows cars and finances, and got me a great deal! I really do my homework and know my numbers and model going in... but Sam Ko delivered the next higher model on my 2018 IS, getting me the F-Sport at More

by LosAngelesLexusLover
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Ko
Jan 08, 2018 -

South Bay Lexus responded

Thank you for your kind words and for taking the time to inform us of your positive experience. We are sincerely pleased to know that Sam and Benjamin's efforts have made the difference in your car buying experience. We hope to see you again in the future. In case you need assistance, just call us anytime.

December 30, 2017

Great experience I was relieved chant to go to “any” dealer because of the pressure I’ve felt in years past with other dealers; but Sachi is as so pleasant, I never fe More

by Carmen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sachi Utsunomiya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talia Fiege
Jan 02, 2018 -

South Bay Lexus responded

Thank you Carmen, we're glad you're impressed with the service that Sachi and Talia offered. We will continue this good service and see you again in the future. If you need assistance, just drop us a call.

December 13, 2017

Good experience with this dealer, This is the first time that I buy the car without pressure . Sachi, the sale representative , she is very friendly, honest and she find the car that I More

by Nmkcnguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sachi Utsunomiya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2017 -

South Bay Lexus responded

Thank you so much for taking your time giving us this wonderful review. We're happy to know you had a great time on our dealership. We will definitely continue the good service we offer. If you need any assistance, just give us a call.

December 04, 2017

NX 300H 2018 5-DR SUV Owner Even though David is a sales person, he is not a conventional stereotype of the pushy and aggressive sale professional. He seems slow-paced person, bu More

by NX 300H 2018 5-DR SUV Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2017 -

South Bay Lexus responded

Thank you for the kind words about David and Benjamin! It is great to hear how pleased our customers are with our service. We look forward to working with you again soon. If you need anything else, just drop us a call.

December 03, 2017

Excellent customer service Just completed second NX lease with South Bay. Doug Sanchez was very helpful in facilitating both leases. Paymon Mirandi was extremely helpful in comp More

by SPSandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Sanchez, Paymon Marandi
Dec 04, 2017 -

South Bay Lexus responded

Thank you so much for such a great review SPSandy. Every member of our team would be very happy to hear this review. If there's anything else you need, feel free to call us anytime. We look forward to seeing you again soon.

November 30, 2017

Lexus southbay I have always dreamed to own a Lexus of my own and doing it required a hunch of time on our end, all the more with our sales consultant David Mata. He More

by New lexus owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talia Fiege
Dec 02, 2017 -

South Bay Lexus responded

We appreciate you taking the time to share with us your five-star review. I will pass along your compliments to David, Ramon, Talia and Benjamin. We are glad to hear that you had a pleasant, hassle-free trade-in experience and we're looking forward to seeing you again for your future car check-ups.

November 20, 2017

I have a very good experience The sales representative Sam Ko and Benjamin Park is very attentive to our needs to get the SUV we want both gentlemen went out of their way to assis More

by Aviator802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Ko
Nov 20, 2017 -

South Bay Lexus responded

Thank you for going out of your way to leave this excellent feedback! We're so pleased to hear that Sam and Benjamin, as well as our entire team, were helpful and accommodating throughout your sales experience. Customer satisfaction is among our top priorities, and it is always rewarding to know when we are achieving this. We hope to see you back for anything you need in the future!

November 16, 2017

Excellent I had recommended Tommy Lo from a friend, he's a great experience, patience salesperson. I drove home a RX350 on the date I visited South Bay Lexus, More

by 2347@Southbay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommy Lo
Nov 16, 2017 -

South Bay Lexus responded

Thank you for the 5-star rating. It's our pleasure to know you had a great experience with our team. We appreciate your business and we look forward to seeing you again

November 07, 2017

The staff very nice Franz Burke very friendly and helpful. He explained everything for us and help us got a best deal. Best service ever. Will come back again! More

by Daniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franz Burke
Nov 07, 2017 -

South Bay Lexus responded

Hi Daniel, So glad we could help you with your purchase and in a way that was comfortable for you. Thank you so much for taking the time to let us know about your great experience!

...
58
...