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South Bay Lexus

Torrance, CA

4.9
654 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
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24777 Crenshaw Boulevard

Torrance, CA

90505

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Showing 654 reviews

August 22, 2019

South Bay Lexus service department are always professional. Detail inspection and fix problem on time. Fernando Chavez, provides excellent services at Lexus Maintenance Department. He proves to be a asset to More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Chavez,
August 20, 2019

Professional as usual I have used South Bay Lexus for my maintenance for many years. They are always professional, helpful, knowledgeable, and they answer all questions. More

by hemlock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Montoya
August 15, 2019

Amazing service with George Chen I recently had the opportunity to drop my car off with George Chen at South Bay Lexus and he was very courteous and attentive to what I was describing More

by TimL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2019 -

South Bay Lexus responded

Tim, Thank you so much for your positive feedback! We value your safety and satisfaction above all, and we are delighted to know that the quality of our work met your satisfaction. We are so pleased that George could put you at ease and keep you updated throughout your visit, and we hope that you think of him and the team again the next time you are in need of automotive service.

August 14, 2019

Love the deal that we got for our 1st Lexus I texted Jay exactly what I’m looking for and my price range. I bought the first car he showed me, it’s like he knows me well to know what I need. Th More

by Cawilimom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Shin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Stienecker
Aug 15, 2019 -

South Bay Lexus responded

Congratulations on your first Lexus! We are so appreciative of your decision to work with us, and we are thrilled that Jay could provide you with the perfect vehicle and deal! It is such a pleasure to hear of your satisfaction, and we are so excited for you to enjoy your new ride!

August 12, 2019

Amin Nasab was very helpful over a two and a half week perio We live in San Andreas, several hundred miles from Torrance and we needed to get our old car down to a step son of my son's and buy a new to us used c More

by Sierra Foothills
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amin Nasab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Stienecker
Aug 13, 2019 -

South Bay Lexus responded

Thank you so much for your wonderful review and for your willingness to go the extra distance to work with us. It is our goal to guide our customers to their perfect vehicles, and we are overjoyed that Amin could get you and your son into a car that fully satisfied your preferences and needs. We wish you the safest of travels in your new ride. If there is ever anything more that we may help you with in the future, please do not hesitate to give us a call.

August 12, 2019

Customer service was excellent! Henry Montoya is very engaging and helpful. He was able to answer all my questions and was extremely professional and accommodating. I will return to More

by Iyicko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Montoya
Aug 13, 2019 -

South Bay Lexus responded

Thank you for taking the time to let us know that Henry took great care of you throughout your recent visit. We are so pleased that he could offer you such valuable assistance, and we look forward to continue serving you and your automotive needs in the future. If you have any questions or concerns until we meet again, please do not hesitate to give us a call.

August 10, 2019

Lexus Service The servicing of my Lexus RC350 was very good, mainly due to the assistance of Lisette Figueroa, who processed my service appointment and was very eff More

by Toyotaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisette Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2019 -

South Bay Lexus responded

Thank you so much for your positive feedback! We are so pleased that Lisette could get your vehicle taken care of- efficiently and to your satisfaction. Providing quality service is so important to us, and we will be sure to offer you nothing less in the future.

August 09, 2019

Buying a preowned car I bought a preowned IS 200t and Mohammad hakim was the dealer and super helpful and patient! I didn’t try and sell me the expensive new model! More

by Carlymo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammad Hakim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2019 -

South Bay Lexus responded

Congratulations on your new Lexus, Carly! We are overjoyed that Mohammad could be of great assistance to you and get you into the vehicle you had in mind! Your satisfaction comes first to us, and we are so excited for you to enjoy your new ride.

August 08, 2019

Excellent Customer Service! I’ve visited South Bay Lexus for maintenance services. Mr. George Chen has great customer service skills. He is always prompt to my car’s need. He mak More

by Chabe0622
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2019 -

South Bay Lexus responded

Your safety and satisfaction are our utmost priorities, and we are happy to hear that George is consistent in ensuring that both are maintained. We thank you for sharing this excellent review, and we look forward to continue serving you in the future.

August 06, 2019

Excellent Dealer They are very kind and gentle. The salesman "Johnny" is very nice. If you visit the South Bay Luxus, you will get the big satisfaction. Thank you. More

by Lexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Hong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2019 -

South Bay Lexus responded

Thank you so much for your 5-star review! Our customers' satisfaction is certainly what we aim for, and we are happy to hear that Johnny took great care of you throughout your visit. We hope you enjoy your new vehicle, and we thank you for choosing South Bay Lexus.

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