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South Bay Lexus
Torrance, CA
662 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 662 reviews
October 21, 2019
I love my new car! Ramon was great. He was very understand and tried his best to accommodate to my needs. I highly recommend South Bay Lexus to anyone and will definitel Ramon was great. He was very understand and tried his best to accommodate to my needs. I highly recommend South Bay Lexus to anyone and will definitely come back. More
by Kmai52
Employees Worked With
October 15, 2019
Amin was awesome . I got quotes from multiple dealers (including the “#1 in California” and Southbay Lexus beat all of them on my trade-in and the overall price of the . I got quotes from multiple dealers (including the “#1 in California” and Southbay Lexus beat all of them on my trade-in and the overall price of the car. This was by far my easiest experience at a car dealership. He wasn’t pushy, he talked to me and my wife with respect, and he understood exactly what we wanted. He went out of his way to trade cars with other dealers to bring our car into their inventory, and ultimately sell us our car for the bottom of KBB green range. We will be back. I will be purchasing my next car (probably the ES Hybrid) from Amin. Thank you! More
by Christopher_Jados
October 07, 2019
Henry Montoya was super helpful and communicative. He updated me on the progress of my car since there was a defective part, and answered all questions. Awesome service! updated me on the progress of my car since there was a defective part, and answered all questions. Awesome service! More
by Jtran
Employees Worked With
Henry Montoya
October 04, 2019
Excellent purchase experience Ryan Lee continued to show me cars until I had found the perfect match. He was patient, considerate and well informed. I am thrilled with my new Lex Ryan Lee continued to show me cars until I had found the perfect match. He was patient, considerate and well informed. I am thrilled with my new Lexus! More
by SPPVSusan
Employees Worked With
Ryan Lee
October 03, 2019
Excellent customer services. The service that I was given was excellent. Brian Jones was very helpful from start to finish. He explained the type of service that I would receive The service that I was given was excellent. Brian Jones was very helpful from start to finish. He explained the type of service that I would receive, and took the time to answer all of my questions. More
by Valerie
Employees Worked With
Brian Jones
September 30, 2019
George Chen is very helpful & accommodating. He provided an outstanding service & making sure my issue will be taken care.Pleasure to have him as service advisor. an outstanding service & making sure my issue will be taken care.Pleasure to have him as service advisor. More
by Luzvie
Employees Worked With
George Chen
September 30, 2019
Light Service for my vehicle. Jessica Rodriguez, Assisted with my service on my vehicle. She represents Lexus Service Department- with Professionalism and willing to go that extr Jessica Rodriguez, Assisted with my service on my vehicle. She represents Lexus Service Department- with Professionalism and willing to go that extra mile, with resolving my issues with my vehicle. Sincerely, Ms. Puga More
by Maria
Employees Worked With
Jessica Rodriguez
September 30, 2019
Jessica Rodriguez amazing customer service I been coming in to this dealership for a long time and always consistently great service and making sure that my car issues are resolved, especially I been coming in to this dealership for a long time and always consistently great service and making sure that my car issues are resolved, especially Jessica Rodriguez. Thanks for all your help More
by Go Wolverines
Employees Worked With
Jessica Rodriguez
September 24, 2019
Great customer service. Luis Hernandez, is the best! Luis Hernandez, is the best. He decided very fast my issue. Very friendly and positive person. Next time I will choose this service for my vehicle Luis Hernandez, is the best. He decided very fast my issue. Very friendly and positive person. Next time I will choose this service for my vehicle More
by Luis Hernandez
Employees Worked With
Luis Hernandez
September 21, 2019
Wow good changes Luis Hernandez went above and beyond to help me with my service. Thank you! This was the FIRST time that things ran smooth from start to finish. Luis Hernandez went above and beyond to help me with my service. Thank you! This was the FIRST time that things ran smooth from start to finish. I had NO one tell me like last service after waiting an hr for my car to be brought up after service was completed that is wasn’t in my “pay grade” the new staff, new changes. Nice! More
by Charmayne
Employees Worked With
Luis Hernandez
