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South Bay Lexus
Torrance, CA
640 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 640 reviews
September 19, 2019
Quality and Outstanding Service Recently had a 15,000 mile service appointment and Jessica Rodriguez was outstanding in making sure everything went smoothly from check in to check ou Recently had a 15,000 mile service appointment and Jessica Rodriguez was outstanding in making sure everything went smoothly from check in to check out . In my opinion she gets 10 STARS for he excellent job she did. More
by resmith
Employees Worked With
Jessica Rodriguez
September 14, 2019
Luis Hernandez's outstanding service I went into the service center without an appointment because of a dead battery! Luis Hernandez displayed excellent service. Because I am a caregive I went into the service center without an appointment because of a dead battery! Luis Hernandez displayed excellent service. Because I am a caregiver for my husband, I needed to back home in and hour and a half.. Luis made this happen!! Thank you, Luis for your more than excellent service! More
by Service Review
Employees Worked With
Luis Hernandez
September 13, 2019
Awesome service Fernando Chavez was amazing. I hope to have him everytime I have any type of service for my car. Thank you so much Fernando for a great experience! Fernando Chavez was amazing. I hope to have him everytime I have any type of service for my car. Thank you so much Fernando for a great experience! More
by Dowens
Employees Worked With
Fernando Chavez
September 04, 2019
Consistent quality service The check-in was very easy. Brian Jones, the service agent explained everything up front and kept me informed in the waiting area. Service was complet The check-in was very easy. Brian Jones, the service agent explained everything up front and kept me informed in the waiting area. Service was completed within the stated timeframe and cost was very close to initial estimate More
by Gary
Employees Worked With
Brian Jones
August 27, 2019
detail vehicle Luis Hernandez was my service advisor and he processed my service. I was really happy with the way the vehicle was detailed and would recommend it t Luis Hernandez was my service advisor and he processed my service. I was really happy with the way the vehicle was detailed and would recommend it to anyone. My car was delivered on time and I am very satisfied with the service department. More
by Golf guy
Employees Worked With
Luis Hernandez
August 25, 2019
Great personal service once again Brian Jones, our service advisor is the best we have ever had at SouthBay Lexus. He is knowledgeable and informative. I always feel he has our best i Brian Jones, our service advisor is the best we have ever had at SouthBay Lexus. He is knowledgeable and informative. I always feel he has our best interest and our vehicle in mind when advising us. Thank You SB Lexus for having him on your staff. Frank Yanai More
by FTY
Employees Worked With
Brian Jones
August 22, 2019
South Bay Lexus service department are always professional. Detail inspection and fix problem on time. Fernando Chavez, provides excellent services at Lexus Maintenance Department. He proves to be a asset to Detail inspection and fix problem on time. Fernando Chavez, provides excellent services at Lexus Maintenance Department. He proves to be a asset to your Lexus repair department. Aurora Puga More
by Maria
Employees Worked With
Fernando Chavez,
August 20, 2019
Professional as usual I have used South Bay Lexus for my maintenance for many years. They are always professional, helpful, knowledgeable, and they answer all questions. I have used South Bay Lexus for my maintenance for many years. They are always professional, helpful, knowledgeable, and they answer all questions. They are on top of the customer's history and vehicle maintenance. More
by hemlock
Employees Worked With
Henry Montoya
August 15, 2019
Amazing service with George Chen I recently had the opportunity to drop my car off with George Chen at South Bay Lexus and he was very courteous and attentive to what I was describing I recently had the opportunity to drop my car off with George Chen at South Bay Lexus and he was very courteous and attentive to what I was describing. There was a slight mishap with my car (to no fault of the dealer) but George and his team came to the rescue made sure the car came out good as new. They made a stressful situation very easy and effortless on my part. George was great to work with and constantly gave me updates. The text system they have is also very convenient. Great job George and team for setting the bar high and still exceeding it. More
by TimL
Employees Worked With
August 14, 2019
Love the deal that we got for our 1st Lexus I texted Jay exactly what I’m looking for and my price range. I bought the first car he showed me, it’s like he knows me well to know what I need. Th I texted Jay exactly what I’m looking for and my price range. I bought the first car he showed me, it’s like he knows me well to know what I need. Thank you for the great customer service and I will tell my friends & family about your service in South Bay! More
by Cawilimom
