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South Bay Lexus
Torrance, CA
640 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 640 reviews
October 07, 2019
Henry Montoya was super helpful and communicative. He updated me on the progress of my car since there was a defective part, and answered all questions. Awesome service! updated me on the progress of my car since there was a defective part, and answered all questions. Awesome service! More
by Jtran
Employees Worked With
Henry Montoya
October 04, 2019
Excellent purchase experience Ryan Lee continued to show me cars until I had found the perfect match. He was patient, considerate and well informed. I am thrilled with my new Lex Ryan Lee continued to show me cars until I had found the perfect match. He was patient, considerate and well informed. I am thrilled with my new Lexus! More
by SPPVSusan
Employees Worked With
Ryan Lee
October 03, 2019
Excellent customer services. The service that I was given was excellent. Brian Jones was very helpful from start to finish. He explained the type of service that I would receive The service that I was given was excellent. Brian Jones was very helpful from start to finish. He explained the type of service that I would receive, and took the time to answer all of my questions. More
by Valerie
Employees Worked With
Brian Jones
September 30, 2019
George Chen is very helpful & accommodating. He provided an outstanding service & making sure my issue will be taken care.Pleasure to have him as service advisor. an outstanding service & making sure my issue will be taken care.Pleasure to have him as service advisor. More
by Luzvie
Employees Worked With
George Chen
September 30, 2019
Light Service for my vehicle. Jessica Rodriguez, Assisted with my service on my vehicle. She represents Lexus Service Department- with Professionalism and willing to go that extr Jessica Rodriguez, Assisted with my service on my vehicle. She represents Lexus Service Department- with Professionalism and willing to go that extra mile, with resolving my issues with my vehicle. Sincerely, Ms. Puga More
by Maria
Employees Worked With
Jessica Rodriguez
September 30, 2019
Jessica Rodriguez amazing customer service I been coming in to this dealership for a long time and always consistently great service and making sure that my car issues are resolved, especially I been coming in to this dealership for a long time and always consistently great service and making sure that my car issues are resolved, especially Jessica Rodriguez. Thanks for all your help More
by Go Wolverines
Employees Worked With
Jessica Rodriguez
September 24, 2019
Great customer service. Luis Hernandez, is the best! Luis Hernandez, is the best. He decided very fast my issue. Very friendly and positive person. Next time I will choose this service for my vehicle Luis Hernandez, is the best. He decided very fast my issue. Very friendly and positive person. Next time I will choose this service for my vehicle More
by Luis Hernandez
Employees Worked With
Luis Hernandez
September 21, 2019
Wow good changes Luis Hernandez went above and beyond to help me with my service. Thank you! This was the FIRST time that things ran smooth from start to finish. Luis Hernandez went above and beyond to help me with my service. Thank you! This was the FIRST time that things ran smooth from start to finish. I had NO one tell me like last service after waiting an hr for my car to be brought up after service was completed that is wasn’t in my “pay grade” the new staff, new changes. Nice! More
by Charmayne
Employees Worked With
Luis Hernandez
September 20, 2019
Service Dept. Brian Jones was great at helping with my recent oil change and complimentary check up. All went smoothly and Brian texted me on status of my car's pr Brian Jones was great at helping with my recent oil change and complimentary check up. All went smoothly and Brian texted me on status of my car's progress and when completed. This is the only place I go to have service done my ES350 car. More
by chap
Employees Worked With
Brian Jones
September 19, 2019
15000 service Henry Montoya was great. I took my car in for an appointment at 3:30 on a Friday, assuming I wouldnt get my car back until the next day. Henry was a Henry Montoya was great. I took my car in for an appointment at 3:30 on a Friday, assuming I wouldnt get my car back until the next day. Henry was able to get my car back to Friday at 5:30. I really appreciated not having to wait until the next day. Always impressed with Lexus when I take my car in to this service center. More
by Lexus owner
Employees Worked With
Henry Montoya
