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South Bay Lexus
Torrance, CA
654 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 654 reviews
November 12, 2019
Thank you, Talal and South Bay Lexus ! I want to express my gratitude for a great experience. There was no pressure, the staff stayed after hours to get the paperwork done so I could pick u I want to express my gratitude for a great experience. There was no pressure, the staff stayed after hours to get the paperwork done so I could pick up the car the next day, Talal picked me up at my house to take me to the dealership to pick up the car. There was just wonderful friendly service all around and I would recommend SBL and Talal to anyone. Thank you! P.S. I love the car and am very happy with my choice More
by sharon35
November 12, 2019
Top quality service. Everyone was very helpful and very friendly. Will recommend this dealership to others. We got more than we had expected. Our salesman Talal Barikhan Everyone was very helpful and very friendly. Will recommend this dealership to others. We got more than we had expected. Our salesman Talal Barikhan did an fantastic job. Thank you very much.! More
by 777morse
Employees Worked With
November 11, 2019
Service Our service person Jessica was extremely responsive. We came in for service and she provided us with a loaner vehicle and kept in contact regarding t Our service person Jessica was extremely responsive. We came in for service and she provided us with a loaner vehicle and kept in contact regarding the service. More
by kelly
Employees Worked With
Jessica Rodriguez
November 10, 2019
Thanks Great service, great customer service from Ali Jaffa’s. We would recommend this dealership to all our friends, Over and beyond, everything was great a Great service, great customer service from Ali Jaffa’s. We would recommend this dealership to all our friends, Over and beyond, everything was great and we are very happy customers. More
by stancorbett
Employees Worked With
Edgar Ceniceros, Jim Stienecker, Ali Jaffar
November 09, 2019
Thank You We were pleasantly surprised by our buying experience at South Bay Lexus! Talal did a great job and made us feel comfortable with our decision! We a We were pleasantly surprised by our buying experience at South Bay Lexus! Talal did a great job and made us feel comfortable with our decision! We are enjoying our new Lexus!! More
by johnsonpve
November 09, 2019
Good Service, Convenient Appointment I have set my service appointments to coincide with days Lisette Figueroa is working. She has helped me make good decisions regarding service for my v I have set my service appointments to coincide with days Lisette Figueroa is working. She has helped me make good decisions regarding service for my vehicle. During I last visit, while I waited for my car,I was able to work in a well-appointed waiting area (a good experience). Thank you Lisette! More
by biinuma
Employees Worked With
Lisette Figueroa, Leslie
November 09, 2019
Ali is Wonderful. I came in to browse the CT200h and I was greeted by Ali. Instantly he had a very friendly and professional approach. He showed me all of the models av I came in to browse the CT200h and I was greeted by Ali. Instantly he had a very friendly and professional approach. He showed me all of the models available at the time and went through all of the features that the car has. Not only I ended up buying on that day but Ali gave me a very good offer for my old Lexus for a trade in. Not to mention, he and the manager stayed more than an hour after their regular hours to help us with the process. Thank you Ali for your amazing service. See you soon! More
by Rick K
Employees Worked With
Talia Fiege, Ali Jaffar
November 05, 2019
Lisette Figueroa was wonderful professional and knowledgeable she was a pleasure to work with. She was considerate of my situation she was easy to talk too knowledgeable she was a pleasure to work with. She was considerate of my situation she was easy to talk too More
by Neptunian1
Employees Worked With
Lisette Figueroa
November 05, 2019
Lisette Figueroa was very helpful and .professional.during my visit on November 2nd. She went out of her way to explain to me that my car needed new tires. I would definitely come back .professional.during my visit on November 2nd. She went out of her way to explain to me that my car needed new tires. I would definitely come back for future services. More
by Cindy
Employees Worked With
Lisette Figueroa
October 31, 2019
Luis Hernandez was very professional with a great attitude, along with high efficiency and effectiveness. What more could a customer ask for. Very pleasing experience. Herbert Webb, MD attitude, along with high efficiency and effectiveness. What more could a customer ask for. Very pleasing experience. Herbert Webb, MD More
by Customer 1062078
Employees Worked With
Luis Hernandez
