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South Bay Lexus

Torrance, CA

4.8
640 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
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24777 Crenshaw Boulevard

Torrance, CA

90505

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Showing 640 reviews

November 18, 2019

Fast and reliable. Fernando was very kind and courteous! What i love about working with him was that he explained everything clearly especially the type of services needed on my car! I would recommend him t More

by nishakaar
Recommend Dealer
Yes
Employees Worked With
Fernando Chavez
November 18, 2019

New car! Great experience!! Nothing ranks as low on my favorite things list than car shopping. After researching online, I went to see a car at South Bay Lexus. Ali Jaffar helpe More

by gretchen.brown3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bashir Kabbani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Jaffar
Nov 19, 2019 -

South Bay Lexus responded

Gretchen, thank you for your time and feedback. We are delighted to hear that your shopping experience with us was so positive! We strive to offer exceptional customer service and it sounds like we achieved our goal! We look forward to serving your automotive needs in the future.

November 15, 2019

Spectacular Experience! Great Team! Talal and the whole team was very honest, friendly and helpful during the whole process. In and out of there in less than 2 hours. I have recommended More

by Blackmamba24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Talal Barikhan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2019 -

South Bay Lexus responded

Thank you for the wonderful feedback! Your satisfaction is our goal, and we are happy to hear you experienced exceptional service from our associates! Please contact us when your new vehicle is ready for its first service. We would be happy to help!

November 14, 2019

Great experience! Ali and the sales team worked hard and did a great job to give me what I wanted. Ali was very nice and courteous, he explained all the great features More

by maryloulenz
Recommend Dealer
Yes
Employees Worked With
Nov 14, 2019 -

South Bay Lexus responded

Mary Lou, We are so pleased that Ali could be of such great assistance to you- throughout and even following your buying experience. It is our pleasure to assist you in any way possible. Please drive safely, and don't hesitate to let us know if there is anything more that we may help you with in the future.

November 12, 2019

My experience As I step into the dealership Mr.Ali approach me and my father, he welcome us. And was more than happy to show us the car I was interested in. He was More

by dolores_sanchezz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Jaffar
Nov 14, 2019 -

South Bay Lexus responded

Dolores, Your satisfaction means so much to us, and we are thrilled that we could get you into a vehicle that you love. We thank you for working with us at South Bay Lexus, and we warmly congratulate you on your new car!

November 12, 2019

Amazing customer service - great experience We loved working with Ali. He warmly welcomed us, took time to demonstrate all of the features of the car, and once we decided to purchase the car, h More

by Dr Margs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Talia Fiege, Ali Jaffar
Nov 14, 2019 -

South Bay Lexus responded

Dr. Margs, Thank you for leaving Ali this amazing review! We always aim to ensure that our customers' experiences are as special as possible, and we are delighted to know that he took exceptional care of you throughout the entirety of your visit. He will be so honored to hear of your very kind words, and we will be awaiting an opportunity to work with you again.

November 12, 2019

Thank you, Talal and South Bay Lexus ! I want to express my gratitude for a great experience. There was no pressure, the staff stayed after hours to get the paperwork done so I could pick u More

by sharon35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Talal Barikhan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Talia Fiege
Nov 14, 2019 -

South Bay Lexus responded

Sharon, Thank you so much for taking the time to share this wonderful review! We couldn't be more pleased to hear of your satisfaction, and to know that Talal provided you with the quality experience that you so much deserve. We wish you the safest of travels in your beautiful, new car, and we hope to see you again when the time comes for your first service.

November 12, 2019

Top quality service. Everyone was very helpful and very friendly. Will recommend this dealership to others. We got more than we had expected. Our salesman Talal Barikhan More

by 777morse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nov 14, 2019 -

South Bay Lexus responded

Congratulations on your new vehicle! We are overjoyed to hear how happy you are with your purchase and to know that Talal took great care of you throughout your visit. We wish you safe travels and hope to work with you again when the time comes for your first service.

November 11, 2019

Service Our service person Jessica was extremely responsive. We came in for service and she provided us with a loaner vehicle and kept in contact regarding t More

by kelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Rodriguez
November 10, 2019

Thanks Great service, great customer service from Ali Jaffa’s. We would recommend this dealership to all our friends, Over and beyond, everything was great a More

by stancorbett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Ceniceros, Jim Stienecker, Ali Jaffar
Nov 14, 2019 -

South Bay Lexus responded

Thank you so much for your 5-star review and recommendation. We are delighted to know that your buying experience went smoothly, and we congratulate you on your new vehicle- on behalf of Ali and the entire team!

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