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South Bay Lexus
Torrance, CA
654 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 654 reviews
December 13, 2019
Jessica Rodriguez was awesome to work with. Broke down everything that was going to be done on my car and what else was needed for my car for it to be as efficient as possible. I was taken care of not onl everything that was going to be done on my car and what else was needed for my car for it to be as efficient as possible. I was taken care of not only by her but of everyone else that worked on my car. Appreciate the good work. More
by Austria.rva
Employees Worked With
Jessica Rodriguez
December 13, 2019
I received great customer service from Henry Montoya from South Bay Lexus Service Department. Looking forward to returning to South Bay Lexus to get my car serviced. South Bay Lexus Service Department. Looking forward to returning to South Bay Lexus to get my car serviced. More
by ruth27v
Employees Worked With
Henry Montoya
December 10, 2019
Luis Hernandez was very helpful in explaining what was covered under my warrantees. Excellent customer service and was in constant communication about the service of my car. covered under my warrantees. Excellent customer service and was in constant communication about the service of my car. More
by Scsiha
Employees Worked With
Luis Hernandez
December 09, 2019
Experience was good, will be back to purchase a second car. South Bay Lexus now has people helping people. Both Talal and Bashir are great people and showed a true interest in seeing that I got a fair deal. South Bay Lexus now has people helping people. Both Talal and Bashir are great people and showed a true interest in seeing that I got a fair deal. More
by v.dan.tucker
Employees Worked With
December 09, 2019
David Mata made a great first impression on me when I went to SBL to purchase a Lexus. This will be my fourth Lexus. Let me explain, the first three purchases I made, the sales people didn't impress me. went to SBL to purchase a Lexus. This will be my fourth Lexus. Let me explain, the first three purchases I made, the sales people didn't impress me. I wanted to make my purchase from SBL because i live walking distance from that dealership. Working with David Mata, completely changed my opinion of SBL. He is a professional. He listens, he answered all my questions. If the people I dealt with, on my previous purchases, I would have been doing all my business there. A happy, satisfied customer Thomas Kiyuna More
by racheltomk
Employees Worked With
December 09, 2019
Purchased a 2020 Lexus NX300 I found both Adam and Ali to be pleasant to work with. Adam was not pushy in trying to sell me a car, loved his easy going manner! Ali was efficient I found both Adam and Ali to be pleasant to work with. Adam was not pushy in trying to sell me a car, loved his easy going manner! Ali was efficient and competent in completing the paperwork; and also explained the car to me very well. More
by joyinabucolman
Employees Worked With
Adam (it was only his second day with the dealership), Jill Deklotz, Ali Jaffar
December 08, 2019
From the appointment scheduling from Gabriel Orta to George Chen -my service contact-it was an efficient accomodating maintenance visit. It is rated by nor in the high 90 percent of satisfaction. George Chen -my service contact-it was an efficient accomodating maintenance visit. It is rated by nor in the high 90 percent of satisfaction. More
by Starr
Employees Worked With
Gabriel Orta,George Chen
December 07, 2019
Great experience to buy our 2020 Lexus 300 NX. Johnny and Jay were wonderful to work with. Very knowledgeable and complete. ALL expectations met or exceeded. and Jay were wonderful to work with. Very knowledgeable and complete. ALL expectations met or exceeded. More
by Gej832
December 02, 2019
Jessica Rodriguez did a wonderful job coordinating with my insurance company Statefarm to have the car view mirror replaced I highly recommend her excellent service my insurance company Statefarm to have the car view mirror replaced I highly recommend her excellent service More
by Lilian Lee
Employees Worked With
Jessica Rodriguez
