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South Bay Lexus

Torrance, CA

4.9
662 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
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24777 Crenshaw Boulevard

Torrance, CA

90505

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Showing 662 reviews

January 23, 2020

I’m always happy to know my next investment is of the kind that won’t sit on my brow for a long period of time. And not once did doubt in vehicle or dealership come to mind during this purchase. Thanks More

by bilt4speed
Recommend Dealer
Yes
Employees Worked With
Benjamin Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Jaffar
Jan 27, 2020 -

South Bay Lexus responded

We are thrilled to hear of your satisfaction. It is customers like you that make our job such a joy to do day in and day out. We look forward to serving you again in the future.

January 21, 2020

The service was awesome. Very attentive and knowledgeable of my questions as a new owner had a bunch and Gerardo was great. I look forward to another amazing service. More

by bvitt
Recommend Dealer
Yes
Employees Worked With
Gerardo Gallardo
January 19, 2020

Easy-peasy Ali was great to work with. He made the process easy ans worked hard to get the car I wanted. Thank you S.B.Lexus More

by dduperon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Jaffar
Jan 21, 2020 -

South Bay Lexus responded

Hi dduperon, Congratulations on your new vehicle! Ali is a great asset to our team and will be happy to hear about your positive experience. Have fun cruising around in your new Lexus.

January 19, 2020

Ali’a listening skills were transparent in the way he explained and serviced our questions. He was very patient and we felt that he cared for our concerns. It was enjoyable dealing with Ali and apprecia More

by lesser77
Recommend Dealer
Yes
Employees Worked With
Johnny Hong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ramon Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Jaffar
Jan 21, 2020 -

South Bay Lexus responded

Hi lesser77, Thank you for taking the time to write this review! We're looking forward to welcoming you at South Bay Lexus again. Drop by any time you need assistance.

January 17, 2020

Amazing service! Worked closely with my father to find the right vehicle for me, was accommodating, and was overall very polite. Will definitely recommend South Bay Lexus to others. More

by prosamanthamartinez
Recommend Dealer
Yes
Employees Worked With
Ali Jaffar, Henry Hwang
Jan 21, 2020 -

South Bay Lexus responded

Thank you so much for taking your time doing this review prosamanthamartinez. We appreciate every word and motivates us to continue good service. In case you need assistance, feel free to contact us anytime.

January 16, 2020

5,000 Mile Service Brian Jones was courteous, polite and very clear in his explanation of service. He was pleasant and made me feel very comfortable in his office. More

by josephlogan906@msn.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jones
January 13, 2020

Thank you Ali for providing amazing customer service , and answering all my questions and make us choose a great car . It was pleasure working with you More

by rabihmogh
Recommend Dealer
Yes
Employees Worked With
Ali Jaffar
Jan 21, 2020 -

South Bay Lexus responded

Hi Rabihmogh, We're very thankful to have your 5-star review. We are serious in delivering the best Lexus service you can have. We hope to see you again in the future. In case you have any problem with your Lexus, we are available anytime.

January 10, 2020

Excellent service ever I found out that south bay Lexus has bilingual agent ( Japanese and English ) whose name is Sachi Utsunomiya to assist me to choose the suitable Le More

by renon8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sachi Utsunomiya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2020 -

South Bay Lexus responded

Thank you for leaving this amazing review! We are happy to hear that your visit was so positive- from start to finish. We are thrilled to know that you are loving your new car, and we congratulate you on your purchase- on behalf of Sachi and the entire team!

January 10, 2020

Excellent Experience buying Lexus UX 250h I had a nice experience on buying my second hybrid at South Bay Lexus. Ali helped me picking the car color and the price that I came in for. No pres More

by lak1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ali Jaffar
Jan 21, 2020 -

South Bay Lexus responded

Thank you so much for this 5-star review. Providing thorough, yet pressure-free service is what we aim for, and we are happy to hear that your experience with Ali was so positive- from start to finish. We're happy that you found the deal you needed. Whenever you need assistance, just call us anytime.

January 09, 2020

I've been servicing my car at Southbay Lexus since 2015. They provide excellent service from the moment you pull up. I recommend Jessica Rodriguez as a service advisor. She's been taking care of me and my More

by Pnosike
Recommend Dealer
Yes
Employees Worked With
Jessica Rodriguez
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