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South Bay Lexus
Torrance, CA
654 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 654 reviews
March 02, 2020
The newly remodeled South Bay Lexus is amazing and the staff is very friendly and knowledgeable. They make purchasing a new Lexus a great experience! staff is very friendly and knowledgeable. They make purchasing a new Lexus a great experience! More
by Alex
Employees Worked With
Casey Harik
February 25, 2020
Easy and efficient The customer service, from making the appointment by phone, to drop off and pickup, including the new RX loan car, was fast, efficient, friendly. The The customer service, from making the appointment by phone, to drop off and pickup, including the new RX loan car, was fast, efficient, friendly. The 20000 mile service of my RX460 was completed within the 3-hour time frame promised. No fuss no muss. More
by jrager
Employees Worked With
Henry Montoya
February 21, 2020
Luis, your service was excellent. I would definitely recommend that my friends should experience in your excellent service, advice and hospitality. I look forward to seeing you. Nobuyuki Shimamura recommend that my friends should experience in your excellent service, advice and hospitality. I look forward to seeing you. Nobuyuki Shimamura More
by nobuyuki.shimamura
Employees Worked With
Luis Hernandez
February 21, 2020
Outstanding service by Fernando Chavez! Quick and everything in a timely manner. Came in for a routine service, provided the loaner car with minimum wait time, had the car ready to pick up on time, e everything in a timely manner. Came in for a routine service, provided the loaner car with minimum wait time, had the car ready to pick up on time, explained everything clearly of the statement of work. More
by Sachidw
Employees Worked With
Fernando Chavez
February 19, 2020
Excellent Service I will only allow South Bay Lexus to service my 2012 SUV since new. Wilfredo Ortiz is the most polite, concerned, thorough customer service reps! I will only allow South Bay Lexus to service my 2012 SUV since new. Wilfredo Ortiz is the most polite, concerned, thorough customer service reps! More
by pamajama418
Employees Worked With
Wilfredo Ortiz
February 19, 2020
Jessica Rodriguez was very friendly, professional, and efficient. We discussed the required service and reviewed future service needs. The car was ready as promised. Discussed all work performed befo efficient. We discussed the required service and reviewed future service needs. The car was ready as promised. Discussed all work performed before I picked up the car. Definitely will contact Jessica for future maintenance. More
by lmikep
Employees Worked With
Richard updated me regarding Bluetooth capabilities.
February 14, 2020
Super great service I had for my car I have been coming South Bay Lexus service dept. for my car since 2009. They always provide excellent service. For my recent visit, my service adviso I have been coming South Bay Lexus service dept. for my car since 2009. They always provide excellent service. For my recent visit, my service advisor "Ms. Lisette Figueroa" was super nice in terms of professionalism, kindness,and seamless working process. I was very comfortable. Thank you Lisette. More
by YJM
Employees Worked With
Lisette Figueroa
February 13, 2020
Service visit Wilfredo Ortiz was prompt in getting my service visit started and followed up with two phone calls to let me know what needed to be done to my car and Wilfredo Ortiz was prompt in getting my service visit started and followed up with two phone calls to let me know what needed to be done to my car and how much it would cost. He called me again to let me know when my car was ready to be picked up. More
by marktandnancyh
Employees Worked With
Wilfredo Ortiz
February 09, 2020
I was so amazed the way myself and my mom was attended to at South Bay Lexus. It was great then I decided to buy a car from them. at South Bay Lexus. It was great then I decided to buy a car from them. More
by ifyoki
