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South Bay Lexus
Torrance, CA
640 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 640 reviews
January 19, 2020
Easy-peasy Ali was great to work with. He made the process easy ans worked hard to get the car I wanted. Thank you S.B.Lexus Ali was great to work with. He made the process easy ans worked hard to get the car I wanted. Thank you S.B.Lexus More
by dduperon
January 19, 2020
Ali’a listening skills were transparent in the way he explained and serviced our questions. He was very patient and we felt that he cared for our concerns. It was enjoyable dealing with Ali and apprecia explained and serviced our questions. He was very patient and we felt that he cared for our concerns. It was enjoyable dealing with Ali and appreciated his thorough follow up.. The Lessers More
by lesser77
January 17, 2020
Amazing service! Worked closely with my father to find the right vehicle for me, was accommodating, and was overall very polite. Will definitely recommend South Bay Lexus to others. the right vehicle for me, was accommodating, and was overall very polite. Will definitely recommend South Bay Lexus to others. More
by prosamanthamartinez
Employees Worked With
Ali Jaffar, Henry Hwang
January 16, 2020
5,000 Mile Service Brian Jones was courteous, polite and very clear in his explanation of service. He was pleasant and made me feel very comfortable in his office. Brian Jones was courteous, polite and very clear in his explanation of service. He was pleasant and made me feel very comfortable in his office. More
by josephlogan906@msn.com
Employees Worked With
Brian Jones
January 13, 2020
Thank you Ali for providing amazing customer service , and answering all my questions and make us choose a great car . It was pleasure working with you and answering all my questions and make us choose a great car . It was pleasure working with you More
by rabihmogh
Employees Worked With
Ali Jaffar
January 10, 2020
Excellent service ever I found out that south bay Lexus has bilingual agent ( Japanese and English ) whose name is Sachi Utsunomiya to assist me to choose the suitable Le I found out that south bay Lexus has bilingual agent ( Japanese and English ) whose name is Sachi Utsunomiya to assist me to choose the suitable Lexus and gave me a lot of good advice. I used to get lease from Beverly hills but I am very happy to change to this dealer. Sachi was very kind,polite and sincere when it comes to my need. The offer was excellent price too. I recommend everyone to chose this dealership. More
by renon8
Employees Worked With
January 10, 2020
Excellent Experience buying Lexus UX 250h I had a nice experience on buying my second hybrid at South Bay Lexus. Ali helped me picking the car color and the price that I came in for. No pres I had a nice experience on buying my second hybrid at South Bay Lexus. Ali helped me picking the car color and the price that I came in for. No pressure and beyond my expectations. More
by lak1986
January 09, 2020
I've been servicing my car at Southbay Lexus since 2015. They provide excellent service from the moment you pull up. I recommend Jessica Rodriguez as a service advisor. She's been taking care of me and my They provide excellent service from the moment you pull up. I recommend Jessica Rodriguez as a service advisor. She's been taking care of me and my babies (vehicles) since 2017. More
by Pnosike
Employees Worked With
Jessica Rodriguez
January 06, 2020
It was a good one. Felt no sales pressure. David Mata worked with me to get exactly the price that I had for my budget. I felt no sales pressure. Told him what model of car I wanted and the pri David Mata worked with me to get exactly the price that I had for my budget. I felt no sales pressure. Told him what model of car I wanted and the price I was going for. More
by joyu
Employees Worked With
December 31, 2019
Excellent First Time Car Buying Experience My first time car buying experience was great! I was extremely comfortable with Ali's style and knowledge. He explained everything in detail and answe My first time car buying experience was great! I was extremely comfortable with Ali's style and knowledge. He explained everything in detail and answered all the questions. His attention and customer service is excellent, he makes you feel part of the Lexus family and not like a customer. The purchasing process was way better than I expected, very professional, quick and easy. South Bay and Ali receive my highest recommendation! More
by Carina
