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South Bay Lexus
Torrance, CA
640 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 640 reviews
February 19, 2020
Excellent Service I will only allow South Bay Lexus to service my 2012 SUV since new. Wilfredo Ortiz is the most polite, concerned, thorough customer service reps! I will only allow South Bay Lexus to service my 2012 SUV since new. Wilfredo Ortiz is the most polite, concerned, thorough customer service reps! More
by pamajama418
Employees Worked With
Wilfredo Ortiz
February 19, 2020
Jessica Rodriguez was very friendly, professional, and efficient. We discussed the required service and reviewed future service needs. The car was ready as promised. Discussed all work performed befo efficient. We discussed the required service and reviewed future service needs. The car was ready as promised. Discussed all work performed before I picked up the car. Definitely will contact Jessica for future maintenance. More
by lmikep
Employees Worked With
Richard updated me regarding Bluetooth capabilities.
February 14, 2020
Super great service I had for my car I have been coming South Bay Lexus service dept. for my car since 2009. They always provide excellent service. For my recent visit, my service adviso I have been coming South Bay Lexus service dept. for my car since 2009. They always provide excellent service. For my recent visit, my service advisor "Ms. Lisette Figueroa" was super nice in terms of professionalism, kindness,and seamless working process. I was very comfortable. Thank you Lisette. More
by YJM
Employees Worked With
Lisette Figueroa
February 13, 2020
Service visit Wilfredo Ortiz was prompt in getting my service visit started and followed up with two phone calls to let me know what needed to be done to my car and Wilfredo Ortiz was prompt in getting my service visit started and followed up with two phone calls to let me know what needed to be done to my car and how much it would cost. He called me again to let me know when my car was ready to be picked up. More
by marktandnancyh
Employees Worked With
Wilfredo Ortiz
February 09, 2020
I was so amazed the way myself and my mom was attended to at South Bay Lexus. It was great then I decided to buy a car from them. at South Bay Lexus. It was great then I decided to buy a car from them. More
by ifyoki
February 03, 2020
5Stars to Salesman Ali Jaffar. He provided the best customer services and is extremely acknowledgeable in all the Lexus Model. It took me a few hours to make my decision and Ali was so patient and unde customer services and is extremely acknowledgeable in all the Lexus Model. It took me a few hours to make my decision and Ali was so patient and understanding. I highly recommend you ask for Ali, he is the man you want to deal with. More
by phdiem29
Employees Worked With
Ali Jaffar
January 27, 2020
Great overall service; from start to finish! Love the hours of service and ability to schedule appointments via web, phone or text! Will bring my other cars for service! hours of service and ability to schedule appointments via web, phone or text! Will bring my other cars for service! More
by suyeda4
Employees Worked With
Fernando Chavez
January 23, 2020
I’m always happy to know my next investment is of the kind that won’t sit on my brow for a long period of time. And not once did doubt in vehicle or dealership come to mind during this purchase. Thanks kind that won’t sit on my brow for a long period of time. And not once did doubt in vehicle or dealership come to mind during this purchase. Thanks Ali & SBL! More
by bilt4speed
January 21, 2020
The service was awesome. Very attentive and knowledgeable of my questions as a new owner had a bunch and Gerardo was great. I look forward to another amazing service. of my questions as a new owner had a bunch and Gerardo was great. I look forward to another amazing service. More
by bvitt
Employees Worked With
Gerardo Gallardo
