South Bay Lexus

Overall the experience was very good. George Chen made sure everything when well. One important issue was missed. During or perhaps before servicing the vavigstion screen and cameras went out and this was sure everything when well. One important issue was missed. During or perhaps before servicing the vavigstion screen and cameras went out and this was not noticed. So we had to bring the car back. When we brought the car back the electronics had to be reset at a cost of about $370. We were told that it was the jump starting of the car. It is amazing that any car would have electronics that are so fragile that the car cannot be jump started. Owners should be earned so they can have the car towed when the battery fails. More

Talal is a Great salesman very helpful Had a great experience working with Talal. He was very knowledgable with ALL Lexus cars. He made the process very easy and smooth. He was very patient Had a great experience working with Talal. He was very knowledgable with ALL Lexus cars. He made the process very easy and smooth. He was very patient through the entire process which made the whole experience enjoyable and efficient. Highly recommend working with him! More

I’d like to give a special thank you to Fernado Chavez service advisor and a special thank you to Benjamin Park for always making me feel like a VIP and treating me with the upmost respect. Sincerely, T service advisor and a special thank you to Benjamin Park for always making me feel like a VIP and treating me with the upmost respect. Sincerely, TC More

I am so very pleased with South Bay Lexus! I recently went because I had a problem with my “remote”! My car was already overdue for service so they accommodated me and provided me with a loaner and incre went because I had a problem with my “remote”! My car was already overdue for service so they accommodated me and provided me with a loaner and incredible fast service! Brian Jones could not have been more helpful! He’s not only a thorough service provider but an amazing person! Thanks for such great care! More

Service Maintenance Lisette Figueroa is my service coordinator she showed excellent customer service, she kept me posted by text messages every step of the way from star Lisette Figueroa is my service coordinator she showed excellent customer service, she kept me posted by text messages every step of the way from start to finish until all my service needs wee done. Great job! More

service Hello Everytime I bring my car in for some type of service, I'm always greeted with great care, and would recommend everybody bring their vehicle for Hello Everytime I bring my car in for some type of service, I'm always greeted with great care, and would recommend everybody bring their vehicle for service. More

George Chen is the only one I prefer to see at southbay lexus because he is very professional, helpful, and kind. Never had a bad experience working with him and he always goes above and beyond to make my lexus because he is very professional, helpful, and kind. Never had a bad experience working with him and he always goes above and beyond to make my experience amazing. Thank you for your help. More

Excellent service provided from making arrangement to schedule time and day to service my car. Car was picked up and returned in a timely manner. George Chen covered what maintenance was done. Very easy schedule time and day to service my car. Car was picked up and returned in a timely manner. George Chen covered what maintenance was done. Very easy to work with. More

Unparalleled excellent service Mr. George Chen was my service writer. He was personable, knowledgeable, pleasant and efficient. He made my service experience at South Bay Lexus ex Mr. George Chen was my service writer. He was personable, knowledgeable, pleasant and efficient. He made my service experience at South Bay Lexus extremely pleasant. I would definitely recommend him to my family (4 Lexuses!) and friends for servicing. George got the work done and did not try to impose any unnecessary services or products on me. This type of ethical service makes me respect him highly without reservations. His technician, Patrick Murata, performed a thorough evaluation and got my vehicle (ES 300h) into great, emaculate shape. It was running fine before, but now it is running even more smoothly! More