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South Bay Lexus
Torrance, CA
640 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 640 reviews
June 14, 2020
I first came into the dealership because Shari Hale was amazing over the phone. Answered all my questions and communicated with me consistently. She set me up with Casey H, he made it super easy for me and amazing over the phone. Answered all my questions and communicated with me consistently. She set me up with Casey H, he made it super easy for me and kept everything so positive! I am beyond happy! More
by myaheifetz4
June 06, 2020
Excellent customer service provided by Lisette Figueroa I definitely recommend service at South Bay Lexus. The customer service provided by Lisette Figueroa is outstanding and overall it is what you would e I definitely recommend service at South Bay Lexus. The customer service provided by Lisette Figueroa is outstanding and overall it is what you would expect a Lexus experience should be. More
by RB
Employees Worked With
Lisette Figueroa
May 31, 2020
Very satisfied with my purchase. Great customer service and friendly staff. Sales man willing to answer all my questions. Will definitely recommend to all my friends and family. and friendly staff. Sales man willing to answer all my questions. Will definitely recommend to all my friends and family. More
by shelle0528
May 29, 2020
Talal was very helpful and curious. He helped me make decisions that made me feel comfortable. He made the sales experience simple and smooth. I would definitely recommend him to help you find your drea decisions that made me feel comfortable. He made the sales experience simple and smooth. I would definitely recommend him to help you find your dream car. More
by adorabledoe
Employees Worked With
May 29, 2020
Luis Hernandez is a great supervisor at southbay Lexus and always settle your car in a safe way. No doubt about it just go and let him take care for you! and always settle your car in a safe way. No doubt about it just go and let him take care for you! More
by rickho
Employees Worked With
Luis Hernandez
May 28, 2020
Overall the experience was very good. George Chen made sure everything when well. One important issue was missed. During or perhaps before servicing the vavigstion screen and cameras went out and this was sure everything when well. One important issue was missed. During or perhaps before servicing the vavigstion screen and cameras went out and this was not noticed. So we had to bring the car back. When we brought the car back the electronics had to be reset at a cost of about $370. We were told that it was the jump starting of the car. It is amazing that any car would have electronics that are so fragile that the car cannot be jump started. Owners should be earned so they can have the car towed when the battery fails. More
by Tom Long
Employees Worked With
George Chen
May 27, 2020
Talal is a Great salesman very helpful Had a great experience working with Talal. He was very knowledgable with ALL Lexus cars. He made the process very easy and smooth. He was very patient Had a great experience working with Talal. He was very knowledgable with ALL Lexus cars. He made the process very easy and smooth. He was very patient through the entire process which made the whole experience enjoyable and efficient. Highly recommend working with him! More
by LV
Employees Worked With
May 12, 2020
I’d like to give a special thank you to Fernado Chavez service advisor and a special thank you to Benjamin Park for always making me feel like a VIP and treating me with the upmost respect. Sincerely, T service advisor and a special thank you to Benjamin Park for always making me feel like a VIP and treating me with the upmost respect. Sincerely, TC More
by TC
Employees Worked With
Fernado Chavez
May 08, 2020
I am so very pleased with South Bay Lexus! I recently went because I had a problem with my “remote”! My car was already overdue for service so they accommodated me and provided me with a loaner and incre went because I had a problem with my “remote”! My car was already overdue for service so they accommodated me and provided me with a loaner and incredible fast service! Brian Jones could not have been more helpful! He’s not only a thorough service provider but an amazing person! Thanks for such great care! More
by SoxMom
Employees Worked With
Brian Jones
