Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
South Bay Lexus
Torrance, CA
654 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 654 reviews
July 25, 2020
Well Satisfied with the 3 gentleman that helped me thanks appreciate you I will send anyone that's interested in buying I will send to Lexus of Torrance! appreciate you I will send anyone that's interested in buying I will send to Lexus of Torrance! More
by Marco_polo2828
July 22, 2020
It was good and I got what I wanted. Set up an appointment a day before visiting -> Visited the dealership -> met with salesman -> inspected vehicle ->proof of insurance and drivers licen Set up an appointment a day before visiting -> Visited the dealership -> met with salesman -> inspected vehicle ->proof of insurance and drivers license -> test drive! -> paperwork, loooots of paperwork (important papers) -> Purchased the vehicle. This process took more time than I realized (2-3 hours), but no part of it felt extraneous or that I was being taken for a ride rather than purchasing one. More
by David Wyman
Employees Worked With
July 21, 2020
Luis Hernandez was an excellent service consultant. He was quick, efficient, and helpful throughout the whole process. I was updated on the progress of the service was an excellent service consultant. He was quick, efficient, and helpful throughout the whole process. I was updated on the progress of the service via text and phone message. Paul Fan More
by pfan
Employees Worked With
Luis Hernandez
July 21, 2020
Awesome! Our experience with Sachi Utsunomiya was awesome! She is courteous, professional and very personable too. We secured the vehicle we wanted and at the Our experience with Sachi Utsunomiya was awesome! She is courteous, professional and very personable too. We secured the vehicle we wanted and at the price we wanted. We would definitely recommend her to our family and friends! In fact, she was recommended to us by a very good friend. Please contact Sachi for excellent customer service. More
by Stephanie
Employees Worked With
July 20, 2020
He is very nice and helpful. He answered all the questions that we asked. He also gave us details about the car since this is our first time owning a Lexus. questions that we asked. He also gave us details about the car since this is our first time owning a Lexus. More
by Jenniferly
Employees Worked With
July 19, 2020
Highly recommend Luis Hernandez as a service consultant. As a woman, this was the first time I left without feeling pressured into having unnecessary services preformed. As a woman, this was the first time I left without feeling pressured into having unnecessary services preformed. More
by lsugimura
Employees Worked With
Luis Hernandez
July 18, 2020
Tim was amazing. Great customer service. I tend to get nervous conducting this type of business, Tim put me at ease! I will refer all of colleagues to Tim. He was able to answer all of my questions and ad nervous conducting this type of business, Tim put me at ease! I will refer all of colleagues to Tim. He was able to answer all of my questions and address all of my concerns. More
by bricenolaura4
July 18, 2020
I had a great experience at South Bay Lexus. Tim Miller was wonderful, so personable and patient. Extremely happy with my purchase and beyond thankful(: was wonderful, so personable and patient. Extremely happy with my purchase and beyond thankful(: More
by Guerrerockaren
July 16, 2020
It was nice to be able to wait for the service area. Thank you George Chen for your friendly service. The appointment was efficient and timely. Waiting was pleasant in the new facility. I appreciated Thank you George Chen for your friendly service. The appointment was efficient and timely. Waiting was pleasant in the new facility. I appreciated the cleanliness also. Laurie Love More
by laurielove
Employees Worked With
George Chen
July 16, 2020
Very straight forward with the entire buying process. I didn’t feel like i was being left out on any information. Staff was also very welcoming & attentive! Thank you South Bay Lexus ! didn’t feel like i was being left out on any information. Staff was also very welcoming & attentive! Thank you South Bay Lexus ! More
by romerorafael27
Employees Worked With
