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South Bay Lexus
Torrance, CA
640 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 640 reviews
July 20, 2020
He is very nice and helpful. He answered all the questions that we asked. He also gave us details about the car since this is our first time owning a Lexus. questions that we asked. He also gave us details about the car since this is our first time owning a Lexus. More
by Jenniferly
Employees Worked With
July 19, 2020
Highly recommend Luis Hernandez as a service consultant. As a woman, this was the first time I left without feeling pressured into having unnecessary services preformed. As a woman, this was the first time I left without feeling pressured into having unnecessary services preformed. More
by lsugimura
Employees Worked With
Luis Hernandez
July 18, 2020
Tim was amazing. Great customer service. I tend to get nervous conducting this type of business, Tim put me at ease! I will refer all of colleagues to Tim. He was able to answer all of my questions and ad nervous conducting this type of business, Tim put me at ease! I will refer all of colleagues to Tim. He was able to answer all of my questions and address all of my concerns. More
by bricenolaura4
July 18, 2020
I had a great experience at South Bay Lexus. Tim Miller was wonderful, so personable and patient. Extremely happy with my purchase and beyond thankful(: was wonderful, so personable and patient. Extremely happy with my purchase and beyond thankful(: More
by Guerrerockaren
July 16, 2020
It was nice to be able to wait for the service area. Thank you George Chen for your friendly service. The appointment was efficient and timely. Waiting was pleasant in the new facility. I appreciated Thank you George Chen for your friendly service. The appointment was efficient and timely. Waiting was pleasant in the new facility. I appreciated the cleanliness also. Laurie Love More
by laurielove
Employees Worked With
George Chen
July 16, 2020
Very straight forward with the entire buying process. I didn’t feel like i was being left out on any information. Staff was also very welcoming & attentive! Thank you South Bay Lexus ! didn’t feel like i was being left out on any information. Staff was also very welcoming & attentive! Thank you South Bay Lexus ! More
by romerorafael27
Employees Worked With
July 14, 2020
Talal was my dealer and he is what a dealer should be and that is honest! He tells us one thing and he does it, he doesn’t switch anything on you last minute. He doesn’t does whatever he can to make ones exp that is honest! He tells us one thing and he does it, he doesn’t switch anything on you last minute. He doesn’t does whatever he can to make ones experience the best. He doesn’t argue with you about anything, he is genuinely honest. We told him, we surprised your as honest as you are” and he replied, “it’s much harder for me to lie to you than to simply tell you the truth, if you want the deal take it if you don’t than you don’t”. Once again thank you Talal for helping my with my purchase today! More
by luisdiaz6069
July 12, 2020
Tim has great customer service and excellent experience, he helps me all I need during the purchase my vehicle. I will recommend to my friends. he helps me all I need during the purchase my vehicle. I will recommend to my friends. More
by karen_chen11
Employees Worked With
July 07, 2020
The best shopping experience ever I went shopping at South Bay Lexus Dealership, originally I was just going to look not really going to buy. My plan was to go to some other dealershi I went shopping at South Bay Lexus Dealership, originally I was just going to look not really going to buy. My plan was to go to some other dealership to check out my option. I was greeted by Timothy Miller, who made me feel comfortable at the showroom and he showed me around and guided me through the available cars there. I must say this was my best car shopping experience ever. Tim was very informative and answering my questions very patiently I must say Tim delivers an incredible service and gave me a very pleasant experience. More
by pameladomio
Employees Worked With
July 07, 2020
Customer for over 20 years This service Center is Outstanding. Luis Hernandez explained and kept me posted with the service needs of my vehicle. The outstanding customer service This service Center is Outstanding. Luis Hernandez explained and kept me posted with the service needs of my vehicle. The outstanding customer service and the reliability of the Lexus brand makes it very hard for me to switch Car brands. More
by Lexus 20
Employees Worked With
Luis Hernandez
