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South Bay Lexus
Torrance, CA
672 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 672 reviews
August 31, 2020
Henry Montoya was very professional and courteous. As my Lexus was being serviced, Henry was aware that I was waiting in the lounge area, and when my car was ready, instead of just sending me a text, he wen Lexus was being serviced, Henry was aware that I was waiting in the lounge area, and when my car was ready, instead of just sending me a text, he went out of his way and went looking for me in the lounge area to inform me that my car was ready. THAT IS THE LEXUS SERVICE THAT I HAVE COME TO EXPECT FROM SOUTH BAY LEXUS. Keep it up! More
by Rocky
Employees Worked With
Montoya, Henry
August 28, 2020
LOVE LOVE LOVE LOVE MY NEW VEHICLE. I am so grateful Tim empowered me to make a life changing move in my life. SO IS MY 17 year old daughter 😊. He was patient, knowledgable, competent, efficient, honest, a empowered me to make a life changing move in my life. SO IS MY 17 year old daughter 😊. He was patient, knowledgable, competent, efficient, honest, and a good listener. Tim, his manager, and finance team all worked together to make my daughter and I VERY HAPPY! THANK YOU SOUTH BAY LEXUS FOR PROVIDING QUALITY SERVICE! More
by francischavez24
August 22, 2020
First of all I want to thank Tim for being such a kind person , thank you so much for your help. I truly appreciate the patience and your time in taking care of us . person , thank you so much for your help. I truly appreciate the patience and your time in taking care of us . More
by joysimerida
Employees Worked With
August 19, 2020
From start to finish my experience was seamless. My service representative was Ruben Loredo. He reviewed my work order and quickly got me on my way. He kept me informed during the process. Overall exce service representative was Ruben Loredo. He reviewed my work order and quickly got me on my way. He kept me informed during the process. Overall excellent service. More
by Red
Employees Worked With
Ruben Loredo
August 19, 2020
With the reputation of Lexus, that comes with expectations from sales and service. We were not disappointed with tim or finance. thank you for taking of us. expectations from sales and service. We were not disappointed with tim or finance. thank you for taking of us. More
by fccruz60
Employees Worked With
August 17, 2020
Henry Montoya and his team was absolutely outstanding in servicing my lexus this past week. From the initial contact to valet to service including continual updates we could not ask for more. servicing my lexus this past week. From the initial contact to valet to service including continual updates we could not ask for more. More
by Plethoras
Employees Worked With
Henry Montoya
August 17, 2020
Luis Hernandez was so helpful and efficient. He was prompt in handling my car and prompt with getting the car done for when I requested. I will definitely go to Luis for all of our future appointments! prompt in handling my car and prompt with getting the car done for when I requested. I will definitely go to Luis for all of our future appointments! More
by Fedor Reporters
Employees Worked With
Luis Hernandez
August 17, 2020
Dealer was very clean and salesman was nice Tim was nice salesman he take us to test drive and explain the car functions but dealer checkout to slow we spend almost 4 hours Tim was nice salesman he take us to test drive and explain the car functions but dealer checkout to slow we spend almost 4 hours More
by shue
Employees Worked With
August 11, 2020
Personable and professional service!!! Went in looking for 2017 RX 350 - they have ample selection of pre-certified. Ask to work with Talal and Talia in Finance. They are fantastic to work Went in looking for 2017 RX 350 - they have ample selection of pre-certified. Ask to work with Talal and Talia in Finance. They are fantastic to work with - no hard pushy sell. They are informative and sell by relationships. They made my experience of purchasing this RX very enjoyable vs stressful. I highly recommend South Bay Lexus! Also, very clean new facility. Felt safe, everyone wearing masks. More
by carolplana
