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South Bay Lexus
Torrance, CA
640 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 640 reviews
July 28, 2020
Terrific service! George was efficient and service was timely. Had to call w a question after service and he called back right away. Appreciate it! timely. Had to call w a question after service and he called back right away. Appreciate it! More
by tamiahiga
Employees Worked With
George Chen
July 28, 2020
The general experience was ok. Waiting time wasn’t too long even though there were a lot of cars before me. All staff is friendly. Ruben was very nice and answered all my questions. Too bad the car wash w long even though there were a lot of cars before me. All staff is friendly. Ruben was very nice and answered all my questions. Too bad the car wash was out of order... More
by It’sMe
Employees Worked With
Ruben Loredo
July 27, 2020
I almost contacted all Lexus dealerships in LA to buy my new can. Among all salesmen, Talal was the most helpful one. He put a lot of time and effort so I can find the car I was looking for with the best pr new can. Among all salesmen, Talal was the most helpful one. He put a lot of time and effort so I can find the car I was looking for with the best price possible. He answered all my questions and was very helpful and patient with me. I had a very pleasant experience buying my car. He went trough all the car's features with me and made sure I know everything about my car. I highly recommend South bay lexus dealership especially Talal Barikhan. More
by Mersedehmomeni
Employees Worked With
July 25, 2020
Tim was amazing!! He was very professional and had a lot of patience. I was a little aggressive on what I wanted and he delivered . He took the time to show me how to maneuver the radio, GPS and Bluetooth. of patience. I was a little aggressive on what I wanted and he delivered . He took the time to show me how to maneuver the radio, GPS and Bluetooth. He’s a great sales person!!! More
by roxyx1992
Employees Worked With
July 25, 2020
Simple helpful, no fuss It when very well, and I was happy with everything. Fernando explained everything well and his advice was helpful to me. The car runs great and in th It when very well, and I was happy with everything. Fernando explained everything well and his advice was helpful to me. The car runs great and in the end, that's important. More
by pllorens
Employees Worked With
Fernando Chavez
July 25, 2020
Henry Montoya was Very professional!!He explained Henry Montoya was Very professional!! He explained needed service with detail and offered solutions and options with tires and service requirement!! Henry Montoya was Very professional!! He explained needed service with detail and offered solutions and options with tires and service requirement!!! The service was competed in a timely matter and communication was great! Dealer facility was very clean and friendly!! More
by Jones
Employees Worked With
Henry Montoya
July 25, 2020
Well Satisfied with the 3 gentleman that helped me thanks appreciate you I will send anyone that's interested in buying I will send to Lexus of Torrance! appreciate you I will send anyone that's interested in buying I will send to Lexus of Torrance! More
by Marco_polo2828
July 22, 2020
It was good and I got what I wanted. Set up an appointment a day before visiting -> Visited the dealership -> met with salesman -> inspected vehicle ->proof of insurance and drivers licen Set up an appointment a day before visiting -> Visited the dealership -> met with salesman -> inspected vehicle ->proof of insurance and drivers license -> test drive! -> paperwork, loooots of paperwork (important papers) -> Purchased the vehicle. This process took more time than I realized (2-3 hours), but no part of it felt extraneous or that I was being taken for a ride rather than purchasing one. More
by David Wyman
Employees Worked With
July 21, 2020
Luis Hernandez was an excellent service consultant. He was quick, efficient, and helpful throughout the whole process. I was updated on the progress of the service was an excellent service consultant. He was quick, efficient, and helpful throughout the whole process. I was updated on the progress of the service via text and phone message. Paul Fan More
by pfan
Employees Worked With
Luis Hernandez
July 21, 2020
Awesome! Our experience with Sachi Utsunomiya was awesome! She is courteous, professional and very personable too. We secured the vehicle we wanted and at the Our experience with Sachi Utsunomiya was awesome! She is courteous, professional and very personable too. We secured the vehicle we wanted and at the price we wanted. We would definitely recommend her to our family and friends! In fact, she was recommended to us by a very good friend. Please contact Sachi for excellent customer service. More
by Stephanie
Employees Worked With
