Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
South Bay Lexus
Torrance, CA
640 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 640 reviews
August 09, 2020
From the time that I pulled in the Lexus Tim was right on point for salesman nice courteous manner bowl and in control of the whole sale and I appreciate that as a customer he got me through the process very point for salesman nice courteous manner bowl and in control of the whole sale and I appreciate that as a customer he got me through the process very very rapidly clearly and just very professional I couldn’t say anything other than five stars More
by ninedezsr1
August 09, 2020
Tim is terrific! Well informed, good salesmanship, explained all the features of the car, and took us for a test drive. Dealership checkout too slow!! explained all the features of the car, and took us for a test drive. Dealership checkout too slow!! More
by brody.barbara
Employees Worked With
August 07, 2020
Excellent service, I came out happy with my new car. Thank you to Talal Barikhan for the great service very nice, friendly, and overall helpful. Thank you to Talal Barikhan for the great service very nice, friendly, and overall helpful. More
by Janely
Employees Worked With
August 01, 2020
Talal, he was very very nice and knowledgeable. It take us only 3 hours to close the deal. Save a lot of time and got great price with my Dream car . Finally us only 3 hours to close the deal. Save a lot of time and got great price with my Dream car . Finally More
by Anonej0919
Employees Worked With
August 01, 2020
South Bay Lexus with their staff does a great job. Sales man Talal Barikhan was friendly & informative. Wouldn’t get a better deal than this one. man Talal Barikhan was friendly & informative. Wouldn’t get a better deal than this one. More
by Frediiacca
July 31, 2020
Our visit to SB Lexus has always been a positive one. This was our first time working with Luis Fernandez and our expectations were met without any issues. He explained in detail what the technicians f This was our first time working with Luis Fernandez and our expectations were met without any issues. He explained in detail what the technicians findings were and made recommendations that were reasonable without being pushy. Very professional, courteous and friendly. We look forward to working with him in the future. More
by ecy
Employees Worked With
Luis Fernandez
July 30, 2020
extended herself to insure that I was more than pleased with her actions and service. Actual service recommended and no fault of hers that some of it wasn't completed. with her actions and service. Actual service recommended and no fault of hers that some of it wasn't completed. More
by leroy0415@
Employees Worked With
Lissette Figueroa
July 29, 2020
Excellent Services Lisette Figueroa was my service provider and she was friendly and very efficient in securing a good price for the services provided for my car. This Lisette Figueroa was my service provider and she was friendly and very efficient in securing a good price for the services provided for my car. This was especially important during this Covid-19 period of time. I have worked with Lisette in the past and she remains consistent at informing me what my car needs, the timing of the services being provided, and being efficient and caring regarding all services. I would highly recommend both Lisette Figueroa and South Bay Lexus. More
by Georgia 55
Employees Worked With
Lisette Figueroa
July 29, 2020
Fernado Chavez stayed with it until the problem was found This was our 3rd time back with the same problem, but this time Fernando Chavez took care of us. He said he would stay with it until Lexus found the This was our 3rd time back with the same problem, but this time Fernando Chavez took care of us. He said he would stay with it until Lexus found the problem. He had Lyft take us home, called us the next day still running tests, they finally found it, the alternator was draining the battery. We ok'd the replacement, He called on Friday afternoon that Lyft would bring us to Lexus for a loaner over the weekend. When we got there at 5pm, they had completed the work. Fernando was to go home at 4pm, but he had remained to be sure we got into our car and all was good. No loaner necessary. He had made sure that the problem was solved, our car washed and clean and we were in it. As my husband is 94 yrs old, I am 87 yrs.old these things are important to us. We have been with your dealership for 15 years. Fernando Chavez represents Lexus as and was expected. Believe me our family and friends will hear of all the attention and courtesies he extended to us. More
by grammasteff
Employees Worked With
Fernando Chavez
July 28, 2020
Lisette Figueroa was very helpful and friendly during my visit. As I waited for my car to be readg she kept me informed with what was happening and kept checking on me to see if i needed anything else. She visit. As I waited for my car to be readg she kept me informed with what was happening and kept checking on me to see if i needed anything else. She was wonderful and because of her I will definitely go back More
by gudino_g
Employees Worked With
Lisette Figueroa
