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South Bay Lexus
Torrance, CA
654 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 654 reviews
September 17, 2020
Lisette was very professional and efficient. She took care of the service on my RX350 and provided me with the details of all of the testing that was done during the service. As I was waiting at the dea care of the service on my RX350 and provided me with the details of all of the testing that was done during the service. As I was waiting at the dealership, she made sure my car was serviced ASAP. More
by stew_shang
Employees Worked With
Lisette Figuera
September 17, 2020
Hello, my name is Nechelle Green I’ve been a consistent client with Lexus for 15 years. Therefore, I’ve experienced quite a few dealers. Daniel Marquez was very patient and he made sure all my needs were m client with Lexus for 15 years. Therefore, I’ve experienced quite a few dealers. Daniel Marquez was very patient and he made sure all my needs were met. In fact, I’ve trusted him so much we closed two deals together, I love Lexus customer service, and would like you to recognize this valued employee. More
by Nechelle777
September 15, 2020
Thank you Brian Jones for your Excellent customer service experience! You made my car Services wait much relax and carefree during Covid Social distance. Thanks April experience! You made my car Services wait much relax and carefree during Covid Social distance. Thanks April More
by afountain50
Employees Worked With
Brian Jones
September 14, 2020
Great service and professional suggestions were provided by Sachi Utsunomiya. Thanks for her help, I was able to find my right Lexus. Paper works and waiting time was pretty short. Everything went smoothly. by Sachi Utsunomiya. Thanks for her help, I was able to find my right Lexus. Paper works and waiting time was pretty short. Everything went smoothly. Thanks again for the help! More
by KK
Employees Worked With
September 14, 2020
adviser - Lisette FigueroaI appreciate her kind and adviser - Lisette Figueroa I appreciate her kind and thorough expertise. I had an excellent experience this time and in fact, I felt same every ti adviser - Lisette Figueroa I appreciate her kind and thorough expertise. I had an excellent experience this time and in fact, I felt same every time I visited there for service. More
by houdini905
Employees Worked With
Lisette Figueroa
September 13, 2020
When I bought my car in on Tuesday morning Henry montoya was my advisor he was excellent he explained everything I needed for my car and everything was perfect he called when it was ready loo was my advisor he was excellent he explained everything I needed for my car and everything was perfect he called when it was ready loo More
by Godivia2
Employees Worked With
Henry Montoya
September 10, 2020
Jessica Rodriguez was a wonderful ambassador for Lexus South Bay. She followed through with additional concerns and I was able to get closure. If you have an opportunity request Jessica cares about custom South Bay. She followed through with additional concerns and I was able to get closure. If you have an opportunity request Jessica cares about customer satisfaction More
by G. Merrick
Employees Worked With
Jessica Rodriguez
September 09, 2020
Excellent and very professional overall experience and service by Ramon Williams After a few calls and emails my brand new car was delivered at my home service by Ramon Williams After a few calls and emails my brand new car was delivered at my home More
by thanoschristos
Employees Worked With
September 08, 2020
George Chen is my service representative at South Bay Lexus. Excellent professional Customer service. Very accommodating And knowledgeable in his job, Always very Satisfied customer. Lexus. Excellent professional Customer service. Very accommodating And knowledgeable in his job, Always very Satisfied customer. More
by bdahlke2
Employees Worked With
George Chen
September 07, 2020
Best service! Tim stayed late to walk me through everything and showed me the key features. He is patient and professional! absolutely 5 star service experience! everything and showed me the key features. He is patient and professional! absolutely 5 star service experience! More
by zhoudan1114
