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South Bay Lexus
Torrance, CA
640 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 640 reviews
September 14, 2020
Great service and professional suggestions were provided by Sachi Utsunomiya. Thanks for her help, I was able to find my right Lexus. Paper works and waiting time was pretty short. Everything went smoothly. by Sachi Utsunomiya. Thanks for her help, I was able to find my right Lexus. Paper works and waiting time was pretty short. Everything went smoothly. Thanks again for the help! More
by KK
Employees Worked With
September 13, 2020
When I bought my car in on Tuesday morning Henry montoya was my advisor he was excellent he explained everything I needed for my car and everything was perfect he called when it was ready loo was my advisor he was excellent he explained everything I needed for my car and everything was perfect he called when it was ready loo More
by Godivia2
Employees Worked With
Henry Montoya
September 10, 2020
Jessica Rodriguez was a wonderful ambassador for Lexus South Bay. She followed through with additional concerns and I was able to get closure. If you have an opportunity request Jessica cares about custom South Bay. She followed through with additional concerns and I was able to get closure. If you have an opportunity request Jessica cares about customer satisfaction More
by G. Merrick
Employees Worked With
Jessica Rodriguez
September 08, 2020
George Chen is my service representative at South Bay Lexus. Excellent professional Customer service. Very accommodating And knowledgeable in his job, Always very Satisfied customer. Lexus. Excellent professional Customer service. Very accommodating And knowledgeable in his job, Always very Satisfied customer. More
by bdahlke2
Employees Worked With
George Chen
September 08, 2020
Excellent and very professional overall experience and service by Ramon Williams After a few calls and emails my brand new car was delivered at my home service by Ramon Williams After a few calls and emails my brand new car was delivered at my home More
by thanoschristos
Employees Worked With
September 07, 2020
Best service! Tim stayed late to walk me through everything and showed me the key features. He is patient and professional! absolutely 5 star service experience! everything and showed me the key features. He is patient and professional! absolutely 5 star service experience! More
by zhoudan1114
September 05, 2020
Thank u Tim !!!!!! See you soon I love the car can’t wait to upgrade to something else . Nice chose for my first car ! Thanks to upgrade to something else . Nice chose for my first car ! Thanks More
by tyra.kaylakelly
Employees Worked With
August 31, 2020
George Chen was very professional and friendly Communicated very well with us , with texts and phone calls. We also took advantage that day to lease another car with home delivery Communicated very well with us , with texts and phone calls. We also took advantage that day to lease another car with home delivery More
by thanoschristos
Employees Worked With
George Chen
August 31, 2020
Henry Montoya was very professional and courteous. As my Lexus was being serviced, Henry was aware that I was waiting in the lounge area, and when my car was ready, instead of just sending me a text, he wen Lexus was being serviced, Henry was aware that I was waiting in the lounge area, and when my car was ready, instead of just sending me a text, he went out of his way and went looking for me in the lounge area to inform me that my car was ready. THAT IS THE LEXUS SERVICE THAT I HAVE COME TO EXPECT FROM SOUTH BAY LEXUS. Keep it up! More
by Rocky
Employees Worked With
Montoya, Henry
August 28, 2020
LOVE LOVE LOVE LOVE MY NEW VEHICLE. I am so grateful Tim empowered me to make a life changing move in my life. SO IS MY 17 year old daughter 😊. He was patient, knowledgable, competent, efficient, honest, a empowered me to make a life changing move in my life. SO IS MY 17 year old daughter 😊. He was patient, knowledgable, competent, efficient, honest, and a good listener. Tim, his manager, and finance team all worked together to make my daughter and I VERY HAPPY! THANK YOU SOUTH BAY LEXUS FOR PROVIDING QUALITY SERVICE! More
by francischavez24
