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South Bay Lexus
Torrance, CA
640 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 640 reviews
September 21, 2020
Needed a major repair done. Fernando Chavez did an excellent job explaining what would be done, provided timely updates and offered a loaner car. Great job Fernando! excellent job explaining what would be done, provided timely updates and offered a loaner car. Great job Fernando! More
by lalsh
Employees Worked With
Fernando Chavez
September 18, 2020
Tim is an excellent salesman, respectful, patient, knowledgeable. He was very easy to talk to and communicate with. I would definitely work with him again. knowledgeable. He was very easy to talk to and communicate with. I would definitely work with him again. More
by mladenrasic
September 18, 2020
We’d looked at several brands for our new car purchase. We decided on a Lexus based on the reliability, longevity and long list of accolades of the brand. We were both really taken back by the incredible l We decided on a Lexus based on the reliability, longevity and long list of accolades of the brand. We were both really taken back by the incredible lines of the exterior and the beautiful 2tone interior (we love the red/black combo!). The NX300 F-Sport checked everything box in our shopping list. Tim was a great salesperson. Car shopping takes a good chunk of time and he was there with a smile on his face and a hearty elbow bump (no handshake thanks to CoVid) long past closing time. He pointed out a lot of features on the car and got us a great value for our trade in. Tim is professional, personable, knowledgeable and courteous, all things we both greatly appreciate. Working with his manager, Tim went over several different purchase options and incentives. We never felt pressure at any time, which was really a relief as car buying can be super stressful. Talia in the finance department was very knowledgeable, kind and thoughtful explaining every detail of our purchase and optional warranties. She really added to our wonderful buying experience. Tim even made sure our car was freshly washed as he handed us the keys. We’re having lots of fun getting to know the car and look forward to it being a part of our family for a long time. Thanks again Tim (and the South Bat Lexus team) for exceeding our expectations. More
by The Cristy’s
September 18, 2020
The service was great. We had many questions and they (Talal and finance representative) answered them all. The paperwork was completed in a timely manner. Overall we were really happy out purchase. (Talal and finance representative) answered them all. The paperwork was completed in a timely manner. Overall we were really happy out purchase. More
by mar1130
Employees Worked With
September 18, 2020
I had a great experience purchasing a new Lexus RX. My Rep, David Noh made the transaction clear and simple. Great service, prompt and responsive!! Rep, David Noh made the transaction clear and simple. Great service, prompt and responsive!! More
by Katehje
Employees Worked With
David Jaden Noh
September 17, 2020
Hello, my name is Nechelle Green I’ve been a consistent client with Lexus for 15 years. Therefore, I’ve experienced quite a few dealers. Daniel Marquez was very patient and he made sure all my needs were m client with Lexus for 15 years. Therefore, I’ve experienced quite a few dealers. Daniel Marquez was very patient and he made sure all my needs were met. In fact, I’ve trusted him so much we closed two deals together, I love Lexus customer service, and would like you to recognize this valued employee. More
by Nechelle777
September 17, 2020
Since the purchase of my Lexus NX300 from South Bay Lexus I am very satisfied with their service. My service advisor Brian Jones has been very helpful, courteous, professional and has addressed any concerns I am very satisfied with their service. My service advisor Brian Jones has been very helpful, courteous, professional and has addressed any concerns I may have had. Thank you Brian Jones for the great customer service. More
by batibj
Employees Worked With
Brian Jones
September 17, 2020
Lisette was very professional and efficient. She took care of the service on my RX350 and provided me with the details of all of the testing that was done during the service. As I was waiting at the dea care of the service on my RX350 and provided me with the details of all of the testing that was done during the service. As I was waiting at the dealership, she made sure my car was serviced ASAP. More
by stew_shang
Employees Worked With
Lisette Figuera
September 15, 2020
Thank you Brian Jones for your Excellent customer service experience! You made my car Services wait much relax and carefree during Covid Social distance. Thanks April experience! You made my car Services wait much relax and carefree during Covid Social distance. Thanks April More
by afountain50
Employees Worked With
Brian Jones
September 14, 2020
adviser - Lisette FigueroaI appreciate her kind and adviser - Lisette Figueroa I appreciate her kind and thorough expertise. I had an excellent experience this time and in fact, I felt same every ti adviser - Lisette Figueroa I appreciate her kind and thorough expertise. I had an excellent experience this time and in fact, I felt same every time I visited there for service. More
by houdini905
Employees Worked With
Lisette Figueroa
