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South Bay Lexus
Torrance, CA
640 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 640 reviews
October 26, 2020
Tim Miller and Jay Shin were very responsive, kind, and very helpful when addressing our questions. I and my wife were very fortunate to have met Tim and Jay. They were very comfortable, reliable, transpar very helpful when addressing our questions. I and my wife were very fortunate to have met Tim and Jay. They were very comfortable, reliable, transparent, and trustworthy. If you have a plan to buy a car, we are very confident to recommend Tim Miller, Jay Shin, and their dealership, South Bay Lexus. Berhan and Teddy More
by Teddy Tedla
October 23, 2020
I always hate going into a dealership for a new car. But after this amazing experience I won’t dread going to a Lexus dealership again. Talal was an amazing help. Everyone in Lexus was so nice and welcoming after this amazing experience I won’t dread going to a Lexus dealership again. Talal was an amazing help. Everyone in Lexus was so nice and welcoming, we felt comfortable in there. What is the best experience I had. I love my new car and the amazing service would definitely come back. Thank you so much Everyone in Lexus was so nice and welcoming, we felt comfortable in there. Was the best experience I had. I love my new car and the amazing service would definitely come back. Thank you so much Talal and Talia. More
by huda.azzam01
October 23, 2020
I am very pleased with Brian Jones. Friendly, personable & easy to work with, he keeps me informed and lets me know my alternatives. Never seems rushed & spends the time necessary to explain things. Being & easy to work with, he keeps me informed and lets me know my alternatives. Never seems rushed & spends the time necessary to explain things. Being a dealer, prices are a bit high but Brian gives me a break when he can. More
by Bob A
Employees Worked With
Brian Jones
October 21, 2020
Brought my 5 year old Lexus GS350 in for a recall part replacement-fuel pump. Easy to schedule an appointment, rsvp a loaner car & drop/pickup car when finished. My service consultant was Brian Jones, he replacement-fuel pump. Easy to schedule an appointment, rsvp a loaner car & drop/pickup car when finished. My service consultant was Brian Jones, he was friendly, professional & courteous as always and explained the service required. A great asset to South Bay Lexus More
by M.j.lew
Employees Worked With
Brian Jones
October 20, 2020
Talal definitely Took care of business. Only took a couple of day. Got my car following day. Great service. Ver satisfied buyer. Thank you for great service. couple of day. Got my car following day. Great service. Ver satisfied buyer. Thank you for great service. More
by vegakarenbb89
October 19, 2020
It was great working with Talal. He answered all our questions and gave us the opportunity to get the best car for my wife. The one we were looking for was sold a couple of days before our visit but we questions and gave us the opportunity to get the best car for my wife. The one we were looking for was sold a couple of days before our visit but we went home getting the best deal. More
by jaypangilinaniii
Employees Worked With
October 18, 2020
Tim was a pleasure to work with. He provided great customer service, answered all our questions and was very helpful during our car purchase. Thank you Tim! customer service, answered all our questions and was very helpful during our car purchase. Thank you Tim! More
by Emilie Mai
Employees Worked With
October 15, 2020
Took my Lexus in for routine maintenance but the level of customer service I received from Fernando Chavez was far from routine. Fernando was exceptional in his professionalism, knowledge and communication. customer service I received from Fernando Chavez was far from routine. Fernando was exceptional in his professionalism, knowledge and communication. I will be sure to ask for Fernando Chavez the next time I need service. More
by G. Komatsu
Employees Worked With
Fernando Chavez
October 14, 2020
Talal was great to work with! His level of expertise was exceptional, and he made the whole experience so effortless and such a joy! I highly recommend working with him! exceptional, and he made the whole experience so effortless and such a joy! I highly recommend working with him! More
by kp
Employees Worked With
