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South Bay Lexus

Torrance, CA

4.8
640 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
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24777 Crenshaw Boulevard

Torrance, CA

90505

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Showing 640 reviews

December 03, 2020

Love my car. Everything I needed, I was provided. Timothy even assisted me a couple days after I purchased my car. Thank you for a good experience. More

by semiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Huy Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2020 -

South Bay Lexus responded

Thank you for posting about your experience with Timothy! We're excited to hear that you are on the road in a vehicle that suits your needs and on behalf of all of us at South Bay Lexus of Torrance, we wish you safe travels!

December 01, 2020

Fernando Chavez did a great Job taking care of us. He greet us and then had us sign the papers. We got our car back sooner then promised. More

by Lupegomez25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lexus
November 30, 2020

Brian Jones is outstanding! He explains needed repairs and lays out my options. I prefer working with the same person each visit so I always request Brian. SouthBay Lexus IS lucky to have him! He is a gre More

by Bonniewebb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jones
November 30, 2020

The best service department I’ve ever experienced. Was debating on purchasing a Mercedes, but my husband raved about So Bay’s service. I’m glad I listened! More

by tsholcomb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gerardo Gallardo friendly, efficient
November 30, 2020

The service and the attention is good he is very well and give the best price and show how the work the car and very friendly More

by respinoza59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2020 -

South Bay Lexus responded

Thank you for the five-star review! It is great to hear that the team went above and beyond to ensure you get the most out of your new vehicle. Congratulations on your purchase, and we hope to work with you again at South Bay Lexus of Torrance!

November 29, 2020

Timothy Miller at Southbay Lexus is the best!!! He did an outstanding job helping us get the car that we wanted. Super helpful and nice. More

by jcolarina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

South Bay Lexus responded

We appreciate you stopping by to review the 5-star experience you had with Timothy. It's exciting to hear that you are on the road in the car that you wanted. Thanks for shopping at South Bay Lexus of Torrance and drive safely!

November 28, 2020

Tim Miller is a great guy and he answered all my questions. The place is really clean and the staff great. I would definitely reccomend this place. More

by madd760
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Huy Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

South Bay Lexus responded

It was so kind of you to post about your experience with Tim at South Bay Lexus. We're glad to hear that he took care of you and we look forward to seeing you the next time you visit us in Torrance!

November 22, 2020

Tim made my experience purchasing a car a pleasure. He answered all my questions and made this process easier for me, whether it was answering my questions/concerns or ensuring that my car is in top shape More

by wasani.probasco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

South Bay Lexus responded

It's great to hear that Tim guided you through the car-buying process with helpful service. Thank you so much for supporting him with a five-star review! All of us at South Bay Lexus are grateful to have you as a customer.

November 22, 2020

Before arriving to the dealership Talal provided me with information before purchasing my car Thank you so much for being so kind, patient and helpful More

by Zina Warrior
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Park
1.0
This rating includes all reviews, with more weight given to recent reviews.
Talal Barikhan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2020 -

South Bay Lexus responded

Thank you, Zina, for visiting South Bay Lexus in Torrance. We are excited to hear that Talal walked you through the purchase of your vehicle and that the process went so smoothly. Congrats and safe travels!

November 21, 2020

Great experience at South Bay Lexus with Tim Miller. Great service, professional, and helpful. Thank you! Repeat Lexus owner. I love my new IS 350! More

by webercharity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

South Bay Lexus responded

Your feedback means so much to us! At South Bay Lexus, we strive to deliver exceptional service and it's great to hear that Tim helped you purchase a Lexus IS 350 that best suits your needs. Congrats and safe travels!

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