South Bay Lexus

I had been in the market to purchase/lease a new SUV for the past few months. I spoke with many dealerships and visited many lots to get an understanding of what best fit my lifestyle needs. I first spoke the past few months. I spoke with many dealerships and visited many lots to get an understanding of what best fit my lifestyle needs. I first spoke with Tim on the phone to understand the inventory at the dealership before visiting. He quickly checked and confirmed what was and was not available so I could be confident in making the trip to the dealership. When I arrived, my options were out front for me to view and he gave me the time alone to explore the vehicles without feeling the pressure to buy. He was also there to answer questions about variances in trim and options. Once I picked out and purchased my car, he walked me through the setup from the Lexus app to downloading the radio stations to be able to select by genre. A truly thorough, engaging, and professional member of the sales staff. More

Our experience today was the best we have ever had in the purchase of a new car. Talal was outstanding, thorough, respectful, and patiently answered all our questions. I will definitely recommend your dealer purchase of a new car. Talal was outstanding, thorough, respectful, and patiently answered all our questions. I will definitely recommend your dealership to our friends and family. More

Both Bashir and Tim were very helpful, efficient and friendly. Our car wasn't at the South Bay location and we were sad to go home without it, but Tim delivered it personally that night and very patient friendly. Our car wasn't at the South Bay location and we were sad to go home without it, but Tim delivered it personally that night and very patiently stayed to get us familiarized and set up with the car. I expect to be calling him with questions if YouTube fails me! Love my car More

I’m so happy☺️ that I contacted your place of business it was a pleasure meeting you and doing business with you! When I contacted you concerning that I would like to purchase a car you were so helpful and was a pleasure meeting you and doing business with you! When I contacted you concerning that I would like to purchase a car you were so helpful and polite. I give you a AAA!☺️🙏🏼👍🏼 Thanks so much for your excellent service! Patricia C. More

Tim was pretty good. Polite in the beginning. Both new cars I selected initially had a couple scratches. I pointed this out and explained that I wasn't going to purchase two brand new cars with surface sc cars I selected initially had a couple scratches. I pointed this out and explained that I wasn't going to purchase two brand new cars with surface scratches on them. He told me "I've seen worse" and seemed a bit frustrated with my concerns. He did bring out the guy in charge of the detail area who did say he could get the scratches out before taking delivery. I hadn't signed paperwork yet, so just had to trust that'd be the case. To prevent potentially further irritating Tim, I said ok. It worked out in the end. Near the end, Tim started to cuss a bit. Not sure if it was because of how I was dressed or how I looked but, was a bit unprofessional. Maybe he got a little too comfortable? Overall, he was ok and got what I needed done in terms of a deal. As for the dealership itself, it was clean and pretty painless. The only thing that bothered me when taking delivery of two new cars I just purchased, was stickers and plastic throughout the entire car still needed removal. The rear trunk mat, cargo net etc. I installed myself. I've purchased many Lexus's and have never had to do any of that. Overall, it was an ok experience. More

I loved how everyone went above and beyond to get me the car I wanted. I felt their effort and appreciated it so much. Great customer service. car I wanted. I felt their effort and appreciated it so much. Great customer service. More

Tim Miller was a great salesman very helpful and Tim Miller was a great salesman very helpful and knowledgeable in answering all of my questions. Very genuine and passionate about their work. More t Tim Miller was a great salesman very helpful and knowledgeable in answering all of my questions. Very genuine and passionate about their work. More than willing to help me find the best vehicle, specifically tailored to my needs and helped me explore various options for financing. More

I had an Awesome experience . Tim took care of everything and explained everything in detail . Thank you for your kind service will definitely come back . and explained everything in detail . Thank you for your kind service will definitely come back . More

Tim was very helpful and was very determined to make sure that we got the exact car that we wanted. Great customer service!!!! He even pulled out the red bow for my wife to take pictures with!!!!! 10-10 job that we got the exact car that we wanted. Great customer service!!!! He even pulled out the red bow for my wife to take pictures with!!!!! 10-10 job well done More

We finally got our good Lexus RX350 today. This experience in South Bay Lexus IS very good! Talal is very nice and very professional and the process goes very smoothly! Thumb up 👍 experience in South Bay Lexus IS very good! Talal is very nice and very professional and the process goes very smoothly! Thumb up 👍 More