South Bay Lexus

My mom and I had a fabulous experience! Tim is great. He was very attentive, flexible, and patient with us. I’ll surely refer my friends/family to him. was very attentive, flexible, and patient with us. I’ll surely refer my friends/family to him. More

Talal was very friendly and willing to work with us. If you are looking to purchase a car, ask for Talal before making a purchase! you are looking to purchase a car, ask for Talal before making a purchase! More

Talal took care of me looking for a car and while purchasing the vehicle everything was great good customer service very friendly guy what do you recommend people to go buy a car there purchasing the vehicle everything was great good customer service very friendly guy what do you recommend people to go buy a car there More

This was just a really pleasant experience. Everything was done in a really efficient and actually quick manner. Tim was a pleasure ... I had never really understood the whole purchase v. lease option. was done in a really efficient and actually quick manner. Tim was a pleasure ... I had never really understood the whole purchase v. lease option. He explained it thoroughly to me in a way that I feel I have a good understanding now. When it was time to take the car home, Tim was so helpful explaining each and every feature of the car to me. I left there feeling really good about the whole experience. More

I love Lexus. I will never buy another make of a car. I am so satisfied with Lexus. I love my 2021 NX300. Thanks Tim Miller. am so satisfied with Lexus. I love my 2021 NX300. Thanks Tim Miller. More

I had been in the market to purchase/lease a new SUV for the past few months. I spoke with many dealerships and visited many lots to get an understanding of what best fit my lifestyle needs. I first spoke the past few months. I spoke with many dealerships and visited many lots to get an understanding of what best fit my lifestyle needs. I first spoke with Tim on the phone to understand the inventory at the dealership before visiting. He quickly checked and confirmed what was and was not available so I could be confident in making the trip to the dealership. When I arrived, my options were out front for me to view and he gave me the time alone to explore the vehicles without feeling the pressure to buy. He was also there to answer questions about variances in trim and options. Once I picked out and purchased my car, he walked me through the setup from the Lexus app to downloading the radio stations to be able to select by genre. A truly thorough, engaging, and professional member of the sales staff. More

Both Bashir and Tim were very helpful, efficient and friendly. Our car wasn't at the South Bay location and we were sad to go home without it, but Tim delivered it personally that night and very patient friendly. Our car wasn't at the South Bay location and we were sad to go home without it, but Tim delivered it personally that night and very patiently stayed to get us familiarized and set up with the car. I expect to be calling him with questions if YouTube fails me! Love my car More

Our experience today was the best we have ever had in the purchase of a new car. Talal was outstanding, thorough, respectful, and patiently answered all our questions. I will definitely recommend your dealer purchase of a new car. Talal was outstanding, thorough, respectful, and patiently answered all our questions. I will definitely recommend your dealership to our friends and family. More

I’m so happy☺️ that I contacted your place of business it was a pleasure meeting you and doing business with you! When I contacted you concerning that I would like to purchase a car you were so helpful and was a pleasure meeting you and doing business with you! When I contacted you concerning that I would like to purchase a car you were so helpful and polite. I give you a AAA!☺️🙏🏼👍🏼 Thanks so much for your excellent service! Patricia C. More

Tim was pretty good. Polite in the beginning. Both new cars I selected initially had a couple scratches. I pointed this out and explained that I wasn't going to purchase two brand new cars with surface sc cars I selected initially had a couple scratches. I pointed this out and explained that I wasn't going to purchase two brand new cars with surface scratches on them. He told me "I've seen worse" and seemed a bit frustrated with my concerns. He did bring out the guy in charge of the detail area who did say he could get the scratches out before taking delivery. I hadn't signed paperwork yet, so just had to trust that'd be the case. To prevent potentially further irritating Tim, I said ok. It worked out in the end. Near the end, Tim started to cuss a bit. Not sure if it was because of how I was dressed or how I looked but, was a bit unprofessional. Maybe he got a little too comfortable? Overall, he was ok and got what I needed done in terms of a deal. As for the dealership itself, it was clean and pretty painless. The only thing that bothered me when taking delivery of two new cars I just purchased, was stickers and plastic throughout the entire car still needed removal. The rear trunk mat, cargo net etc. I installed myself. I've purchased many Lexus's and have never had to do any of that. Overall, it was an ok experience. More