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South Bay Lexus
Torrance, CA
655 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 655 reviews
August 04, 2021
Service Advisor, Fernando, was extremely accommodating to arrange a recall fix at the same time of my regular service interval maintenance; kudos to him and his Master Lexus Technician for getting all servic arrange a recall fix at the same time of my regular service interval maintenance; kudos to him and his Master Lexus Technician for getting all services done on time and as promised! More
by rgpanis
Employees Worked With
August 03, 2021
I worked with Gerardo Gallardo when South Bay Lexus center made maintenance for my Lexus LX 570. I'd like to say that he attentively communicated with me, kept in touch, and provided good service. center made maintenance for my Lexus LX 570. I'd like to say that he attentively communicated with me, kept in touch, and provided good service. More
by Anton
Employees Worked With
Gerardo Gallardo
August 02, 2021
Tim went out of his way to help me get the car I wanted and was always accessible. The service department did excellent detail work. and was always accessible. The service department did excellent detail work. More
by Spch01
July 28, 2021
My service advisor, Brian Jones always does an excellent job taking care of my car issues whether it’s routine maintenance or an immediate automotive issue, he and his team do a comprehensive and thorough job taking care of my car issues whether it’s routine maintenance or an immediate automotive issue, he and his team do a comprehensive and thorough job to solve my car issue! His attention to service is one reason I like Lexus of Southbay!! More
by tlishida
Employees Worked With
July 26, 2021
I bought my car from this dealership and When I need any service I go to only this dealership because always treat me special and quickly do services. specifically service adviser name "Henry" always very service I go to only this dealership because always treat me special and quickly do services. specifically service adviser name "Henry" always very knowledgeable and kind. Thank you for all support. More
by zeniustools
Employees Worked With
Henry
July 21, 2021
I have been servicing my Lexus cars here for years and am always satisfied with the great service. Of all the service reps, Brian Jones is the best.He is caring, conscientious and knowledgable .I certainly a always satisfied with the great service. Of all the service reps, Brian Jones is the best.He is caring, conscientious and knowledgable .I certainly appreciate the service he always gives me.. More
by pahowie
Employees Worked With
Brian Jones
July 20, 2021
Jessica rodriquez has always made my visit very professional, friendly abd helpful. I loved the loaner she set up to me abd i am even considering buying a car like it! professional, friendly abd helpful. I loved the loaner she set up to me abd i am even considering buying a car like it! More
by jkopdahl
Employees Worked With
Jessica Rodriquez
July 19, 2021
Lisette Figueroa was friendly, informative and overall provided excellent service! I have been going here since 2012 when I bought my car and this dealership is 5star!!! I trust them 100%. They answer provided excellent service! I have been going here since 2012 when I bought my car and this dealership is 5star!!! I trust them 100%. They answer all my questions and when I ask, they will show me my car and why they suggest any work needs to be done. Lexus is the BESTEST!! I also like that they provide us with free loaner vehicles. More
by pamajama418
Employees Worked With
Lisette Figueroa
July 19, 2021
I had a great experience at South Bay lexus. Melissa gave us exceptional service. She was wonderful and explained everything in detail and corrected a price error. I will definitely continue to take my car t us exceptional service. She was wonderful and explained everything in detail and corrected a price error. I will definitely continue to take my car to south bay lexus for any service needed. More
by K_sheila
Employees Worked With
Melissa markel
July 18, 2021
Always professional and very helpful …Lisette explained in detail what the service would be …easy to make an appointment…great waiting area…very open and spacious in detail what the service would be …easy to make an appointment…great waiting area…very open and spacious More
by JV
Employees Worked With
