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South Bay Lexus
Torrance, CA
662 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 662 reviews
August 13, 2021
We had our first six months service check-up at South Bay Lexus. Erik helped us! Erik was very nice and helpful. Very dedicated to his work. Answered all the questions we asked. We will ask for him agai Lexus. Erik helped us! Erik was very nice and helpful. Very dedicated to his work. Answered all the questions we asked. We will ask for him again next six months! Thank you Erik!! More
by NK
Employees Worked With
August 12, 2021
Lisette Figueroa has always exceeded our expectations. We bring both my Lexus and my son's Lexus to your dealership. Great job Lisette. Thank you! bring both my Lexus and my son's Lexus to your dealership. Great job Lisette. Thank you! More
by Lu.gonzales82
Employees Worked With
Lisette Figueroa
August 09, 2021
Lisette Figueroa is very friendly and efficient, as well as Scott Dallavo who took care of the painting job for my RX350. Very happy with the Service team. as Scott Dallavo who took care of the painting job for my RX350. Very happy with the Service team. More
by Kaori K
Employees Worked With
Scott Dallavo
August 09, 2021
Efficient, professional, knowledgeable and plesant are just of the few qualities i experienced with my visit with Lisette Figueroa. Ive had some reservations about bringing in my 2009 es 350; however, Lis just of the few qualities i experienced with my visit with Lisette Figueroa. Ive had some reservations about bringing in my 2009 es 350; however, Lisette reassured me that the service and recommendations would benefit the overall safety and performance of my vehicle. She was a good fit for me. Thank you Lisette! More
by Colemall1
Employees Worked With
Lisette Figueroa
August 09, 2021
Fernando Chavez is an excellent service advisor focused on providing high quality customer service to his clients. At my last regular service visit he immediately arranged ho has the Low Pressure Fuel Pum on providing high quality customer service to his clients. At my last regular service visit he immediately arranged ho has the Low Pressure Fuel Pump recall matter resolved due=ring that same visit and had the work completed ahead of the committed time, as I was a "waiter".. Keep up the excellent customer service! More
by rgpanis
Employees Worked With
N/A
August 09, 2021
I'm glad I chose South Bay Lexus.Sachi was able to pick I'm glad I chose South Bay Lexus. Sachi was able to pick out a great car for me according to my needs. She explained everything in detail and I unde I'm glad I chose South Bay Lexus. Sachi was able to pick out a great car for me according to my needs. She explained everything in detail and I understood it very well. I will continue to consult with them for any services I need. More
by Yoshi
Employees Worked With
August 07, 2021
Timothy provided both me and my wife with an excellent experience. My wife and I have struggled finding a used car and had dealt with bad service from multiple dealerships. Although the vehicle had just b experience. My wife and I have struggled finding a used car and had dealt with bad service from multiple dealerships. Although the vehicle had just barely been serviced and inspected by the dealer and was not on the lot yet, Timothy worked with us to ensure we had a chance to see it. We had great interest in the vehicle. Because we drove over an hour to get to the dealership and didn’t want to have to drive back, he worked with us to be able to purchase the vehicle that same night. He stayed an hour after closing to make sure the car was clean and everything was squared away. We would highly recommend visiting Timothy if you are in the market for a new or used vehicle. The only reason I did not rate the dealership as 5 stars was because our experience with the finance associate was not good. She spoke down to us about the car we are purchasing claiming it was an unreliable vehicle. She then reasoned that this is why we needed to purchase insurance through her. It was clear and obvious she was after her cut of commission. Timothy was awesome and outside our experience in financing, the dealership was amazing. More
by chad.cade1
August 04, 2021
Service Advisor, Fernando, was extremely accommodating to arrange a recall fix at the same time of my regular service interval maintenance; kudos to him and his Master Lexus Technician for getting all servic arrange a recall fix at the same time of my regular service interval maintenance; kudos to him and his Master Lexus Technician for getting all services done on time and as promised! More
by rgpanis
Employees Worked With
August 03, 2021
I worked with Gerardo Gallardo when South Bay Lexus center made maintenance for my Lexus LX 570. I'd like to say that he attentively communicated with me, kept in touch, and provided good service. center made maintenance for my Lexus LX 570. I'd like to say that he attentively communicated with me, kept in touch, and provided good service. More
by Anton
Employees Worked With
Gerardo Gallardo
August 02, 2021
Tim went out of his way to help me get the car I wanted and was always accessible. The service department did excellent detail work. and was always accessible. The service department did excellent detail work. More
by Spch01
