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South Bay Lexus

Torrance, CA

4.8
640 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
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24777 Crenshaw Boulevard

Torrance, CA

90505

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Showing 640 reviews

July 21, 2021

I have been servicing my Lexus cars here for years and am always satisfied with the great service. Of all the service reps, Brian Jones is the best.He is caring, conscientious and knowledgable .I certainly a More

by pahowie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jones
July 20, 2021

Jessica rodriquez has always made my visit very professional, friendly abd helpful. I loved the loaner she set up to me abd i am even considering buying a car like it! More

by jkopdahl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Rodriquez
July 19, 2021

Lisette Figueroa was friendly, informative and overall provided excellent service! I have been going here since 2012 when I bought my car and this dealership is 5star!!! I trust them 100%. They answer More

by pamajama418
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisette Figueroa
July 19, 2021

I had a great experience at South Bay lexus. Melissa gave us exceptional service. She was wonderful and explained everything in detail and corrected a price error. I will definitely continue to take my car t More

by K_sheila
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa markel
Jul 20, 2021 -

South Bay Lexus responded

Sheila - your glowing feedback means the world to us! Thank you for trusting Melissa and the South Bay Lexus Torrance team with your service needs - it is our honor and privilege to assist. Come back soon!

July 18, 2021

Always professional and very helpful …Lisette explained in detail what the service would be …easy to make an appointment…great waiting area…very open and spacious More

by JV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisette Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2021 -

South Bay Lexus responded

Thank you for the five stars! We pride ourselves on delivering a straightforward and seamless experience for our guests and are thrilled you had a positive service visit with Lisette. We hope to see you next time!

July 08, 2021

Excellent service. Tim actually came back home with me to pick up my trade-in and drove it back to the dealership himself. He really went the extra mile! He worked with us to get the deal we needed and never More

by mikezalben
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Sibajene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

South Bay Lexus responded

Thank you for taking the time to leave South Bay Lexus Torrance your excellent review! We strive to go above and beyond for our guests and will make sure Tim knows his commitment to customer satisfaction was recognized. Enjoy the new ride and have a wonderful day!

July 07, 2021

Brian Huy Nguyen I came from San Diego to check this Brian Huy Nguyen I came from San Diego to check this dealer because they had good deal for vehicle what I was looking for it. I went there with rent More

by YY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Huy Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2021 -

South Bay Lexus responded

It is so kind of you to let us know about your positive South Bay Lexus of Torrance experience! We are delighted Brian welcomed you into our dealership and provided an attentive and seamless car-buying experience. We are even more thrilled he could send you home in a car that is right for you. Enjoy!

July 06, 2021

Smooth transaction great job tim miller… keep up the good work!!! Highly appreciated ur help in acquiring our dream car hope to have another transaction with u.. More

by jenwilcasiano
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

South Bay Lexus responded

Jen - Thank you for taking the time to review us! We are thrilled to hear that you had such a successful purchase experience working with the South Bay Lexus team. Drive safely in your new vehicle, and we hope to see you back again down the road!

July 05, 2021

Very efficient and prepare the actions in advance, therefore the solution presented to customer at the appointment time. Save time and problem solved. More

by Kimvu4850
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Gerardo Gallardo
Jul 06, 2021 -

South Bay Lexus responded

Thank you for the wonderful review, Kim! All of us here at South Bay Lexus Torrance sincerely appreciate it!

July 04, 2021

I have been going there for service since I bought the car Services is great. Wait there while they do the 20 k maintaince service. More

by AJ
Recommend Dealer
Yes
Employees Worked With
Jessica Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2021 -

South Bay Lexus responded

Thank you for trusting South Bay Lexus Torrance to get the job done. We strive to deliver top-notch service and I am glad that always comes through to you!

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