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South Bay Lexus

Torrance, CA

4.8
640 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
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24777 Crenshaw Boulevard

Torrance, CA

90505

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Showing 640 reviews

September 01, 2021

South Bay Lexus gave me a good deal.Looking for South Bay Lexus gave me a good deal. Looking for Lexus..? You have to stop by South Bay Lexus. They got best selection & deal in town. More

by T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mohammad Hakim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Benjamin Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bashir Kabbani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

South Bay Lexus responded

Thanks for your confidence in South Bay Lexus Torrance! We're happy to hear that we scored you an awesome deal, and we appreciate your recommendation to others. See you!

August 27, 2021

Had an outstanding regular maintenance service PLUS recall repair on my 2017 RX 450h vehicle at South Bay Lexus. All interactions were handled by Jessica Rodriguez of the service department and she was More

by Grease
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Rodriguez
August 20, 2021

Henry was great. The cost for what was done was ridiculous. It shouldn’t have cost more than $500 to have some fluids topped off and an oil change with a tire rotation. I will look into another mec More

by chefrod1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Montoya
Aug 23, 2021 -

South Bay Lexus responded

Thank you for your review. While I'm so glad that Henry delivered excellent service, I'm sorry that you weren't satisfied with our prices. We strive to keep them competitive so I will keep your feedback in mind moving forward. Please let me know if there is anything further that I can do to assist you. Edgar Ceniceros - Service Director - 424-203-7037

August 20, 2021

Went in to have my Lexus NX 300h 20k mile service today. My service advisor was Melissa who was excellent. She was very thorough and explained everything that would be done to the car and all the charges up More

by G.O.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Markel
Aug 23, 2021 -

South Bay Lexus responded

Thank you for trusting us with your business and your Lexus NX 300h! We are thrilled that you were so well taken care of by Melissa and the team, and we hope to welcome you back to South Bay Lexus Torrance for your future service needs!

August 18, 2021

Lizette very professional, knowledgeable and helpful. Lizette very professional, knowledgeable and helpful. Service, $147 is quite expensive for an oil change and windshield wipers fluid compared to More

by Bonnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisette Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2021 -

South Bay Lexus responded

Bonnie - Thank you for your kind words about Lizette. We appreciate this feedback about our prices as well as we strive to keep them competitive. We hope for the chance to assist you again in the future!

August 16, 2021

Sean Slwani did a great job and followed up after the transaction I would suggest visiting with him if interested in purchasing from South Bay Lexus More

by neil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Slwani
Aug 16, 2021 -

South Bay Lexus responded

Thank you for the great review, Neil! We appreciate your business and are thrilled to hear that Sean went the extra mile to assist with your purchase. Drive safely in your new vehicle, and we hope to see you again at South Bay Lexus of Torrance!

August 14, 2021

Sales person, David Mata, helps me great and I’m very satisfied. More

by Yu.takahashi.72
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benjamin Park
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2021 -

South Bay Lexus responded

We love hearing from our satisfied customers! Thank you for trusting the South Bay Lexus Torrance team with your business, and come see us again soon!

August 13, 2021

We had our first six months service check-up at South Bay Lexus. Erik helped us! Erik was very nice and helpful. Very dedicated to his work. Answered all the questions we asked. We will ask for him agai More

by NK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erik Tavarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2021 -

South Bay Lexus responded

Thank you for giving such a kind shoutout to Erik! We are grateful to have his enthusiasm on the team. We will certainly let him know you appreciated all of the hard work. All of us at South Bay Lexus are grateful to have you as a customer and look forward to your next visit!

August 13, 2021

Jessica Rodriguez is very professional and commendable. She really takes care of her clients. Very knowledgeable. Kudos to her! The dealership is inviting and most staff are friendly. More

by FerdiVinz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
August 12, 2021

Lisette Figueroa has always exceeded our expectations. We bring both my Lexus and my son's Lexus to your dealership. Great job Lisette. Thank you! More

by Lu.gonzales82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisette Figueroa
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