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South Bay Lexus
Torrance, CA
640 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 640 reviews
September 23, 2021
I arrive at the service bay, confident that my 22-year-old sun-baked GS300 will receive the same excellent level of service as a vehicle purchased from South Bay Lexus this past year. Lisette Figu 22-year-old sun-baked GS300 will receive the same excellent level of service as a vehicle purchased from South Bay Lexus this past year. Lisette Figueroa, who has been my assigned service representative for the last five years or so, greets me promptly, makes me feel welcome, and listens carefully to my concerns about the car (which I’m delighted to say have been few and far between). After the service techs have performed their maintenance check, Lisette reports promptly on the results of the diagnostics. She also follows up after the service appointment to make certain that any issues have been resolved to my satisfaction. Her high level of service and attention to my satisfaction are a credit to South Bay Lexus and the Lexus brand. More
by csliwa
Employees Worked With
Lisette Figueroa
September 23, 2021
I had the pleasure of working with David Mata David was very attentive to my request and followed through with calling me back with more information and sent me photos of the vehicle. When I arrived at the very attentive to my request and followed through with calling me back with more information and sent me photos of the vehicle. When I arrived at the dealership David welcomed my wife and I. During the test drive, David showed us the features and was very detailed. He was very generous with his time and answered all of our questions thoroughly. David definitely provided us with a red carpet, white glove experience. We were so impressed with David's service that we decided to buy the RX350 on that same day. I would encourage any buyers to deal with David Mata. He is the best part of South Bay Lexus. More
by universalsouldier
Employees Worked With
September 23, 2021
I Can’t Say Enough About The Exceptional Service Provided By Timothy Miller At South Bay Lexus He and The Team At Lexus From Sales To Finance (Thank You Jay) Were Fantastic Thank You All, Sincerely, BR By Timothy Miller At South Bay Lexus He and The Team At Lexus From Sales To Finance (Thank You Jay) Were Fantastic Thank You All, Sincerely, BR More
by Bob
September 18, 2021
It’s was fantastic experience and salesman explained each and everything very politely highly recommended and everything very politely highly recommended More
by nidaamber29
Employees Worked With
September 13, 2021
Hello my representative Sachi from South Bay Lexus was Excellent, Pleasant and Understanding. I really Appreciate her taking her time with me because I wasn’t to sure and didn’t feel rushed! Thank You aga Excellent, Pleasant and Understanding. I really Appreciate her taking her time with me because I wasn’t to sure and didn’t feel rushed! Thank You again More
by LaDonna Miller
Employees Worked With
Sachi from South Bay Lexus
September 10, 2021
It’s been a seamless experience while working with entire staff of south bay Lexus. I have worked with multiple people and they all are awesome here. staff of south bay Lexus. I have worked with multiple people and they all are awesome here. More
by anjalee0215
Employees Worked With
Henry
September 08, 2021
I have dealt with South Bay Lexus for about 15 years it has always been a pleasure to work with. Brian Jones has been my service rep for several years. He always does more than required to make sure my exp has always been a pleasure to work with. Brian Jones has been my service rep for several years. He always does more than required to make sure my experience is great. More
by Pete
Employees Worked With
Brian Jones
September 03, 2021
When I was arrived at the dealership David is very understanding, patient, great lack of customer service. I would recommend David to give out any service that you need. understanding, patient, great lack of customer service. I would recommend David to give out any service that you need. More
by RosaliaSanchez
Employees Worked With
September 02, 2021
I’d like to thank Erik Tavarez for explaining and keeping me up to date on the status of my car during my recent visit. He was and has always been professional and courteous as Lexus’ representative during m me up to date on the status of my car during my recent visit. He was and has always been professional and courteous as Lexus’ representative during my visits for service. More
by cruznseas
Employees Worked With
Erik Tavarez
