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South Bay Lexus

Torrance, CA

4.8
640 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
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24777 Crenshaw Boulevard

Torrance, CA

90505

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Showing 640 reviews

November 02, 2021

Have been a customer for almost 20 years. Tim our salesman was great. Explained all the details on the new GX450. Went into drop my car for service but ended up buying the GX450 and driving it off th More

by CC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisette Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jay Shin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2021 -

South Bay Lexus responded

Thank you for the great review! We appreciate your business and are happy to hear that you had such a successful service experience working with Tim, Jay, and the South Bay Lexus Torrance team. Drive safely in your new Lexus GX 450, and we hope to see you back again down the road!

November 01, 2021

Very professional service really good experience that Very professional service really good experience that make me feel I’m important to the dealership More

by Mikeorozco4u2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisette Figueroa
October 29, 2021

Sticking to the appointment time and be attended to immediately upon arrival is important . George Chen is clear about how much is the charge for the service. I wish that your delearship repairs part More

by Linda.sawh5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chen, Service Advisor and Saul Mercado
October 29, 2021

They (Lexus) did good service job, but hooo expensive. The part was not in shop so I have to waited eight hours. More

by Cleo Komorita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisett Figuarowa
October 25, 2021

We were very pleased with the services Fernando Chavez provided. Very professional with a true attitude for wanting to provide a Wonderful experience. Thanks for having a representative in your service li More

by Yoli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Chavez
October 25, 2021

Melissa Markel provided personal, professional service as my advisor and I appreciate the shuttle service provided. Picking up my beautiful, fully functioning 10 year old Lexus hybrid SUV makes me know I mad More

by Javy
Recommend Dealer
Yes
Employees Worked With
Melissa Markel
October 25, 2021

Melissa Markel was excellent, plus she has been the only representative to clearly answer my questions. More

by brucechambers.books
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Melissa Markel
October 16, 2021

Very helpful , on getting the car I wanted also on the deal thank you Tim More

by Jocelynpilona
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

South Bay Lexus responded

We're glad we could be of service, Jocelyn! Thank you for the terrific rating and for taking your auto-buying needs to South Bay Lexus Torrance!

October 11, 2021

I'm very satisfied with services Geroge Chen provieded. He answered all my questions about the service More

by Mo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chen
October 11, 2021

Jessica Rodriguez provided good assistance for me during my latest service appointment. She was also able to get my inside windshield and dash wiped down, as they really do not do this anymore, like they u More

by geohuffman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Rodriguez
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