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South Bay Lexus
Torrance, CA
655 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 655 reviews
January 31, 2022
Brian Jones is an excellent service writer. He is efficient and prompt in handling the customers. I was very happy with in that he was clear in describing the work that was required in the maintenan efficient and prompt in handling the customers. I was very happy with in that he was clear in describing the work that was required in the maintenance of my vehicle. Brian has been the Service Writer of my choice for quite some time now and he doesn’t disappoint me in any way and I feel real confident in whatever service is required. More
by Tedk95
Employees Worked With
vEr requiveverve
January 29, 2022
Tim Miller went above and beyond to help me drive away in my car. I inquired rather late as the dealership was closing and he took pictures, as best he could, given the night time. The following day he was o my car. I inquired rather late as the dealership was closing and he took pictures, as best he could, given the night time. The following day he was off but I was ready to lock it in so he came in to finalize the deal. I live reasonably far from the dealership so he got me approved before I came in and then covered my Uber to get there. The process was then smooth and and easy. Also shoutout to the other Tim in finance who was clear and easy going through the process. This was my first time getting a car from a dealership and I couldn’t be more pleased with my first experience. More
by devonnico
Employees Worked With
January 29, 2022
Tim Miller did a fantastic job explaining everything we needed to know on how to navigate all the new accessories that our new car had to offer. He was very patient helping my wife with all her questions a needed to know on how to navigate all the new accessories that our new car had to offer. He was very patient helping my wife with all her questions and was very knowledgeable about our Lexus 2022 RX 350. We were extremely pleased and hope that Tim will be there when we purchase our next Lexus. I would also like to give a shout out to Shari Hale who was also very helpful with our purchase over the phone and on email as well as Jay Shin in finance who was as professional as they come. My wife Esther worked for Toyota of Anaheim and recognized the extra effort that was provided. More
by lopezsm57
January 18, 2022
This was my first time at this dealership no appointment just a walk in. I was introduced to Tim Miller one of their sales and leasing specialists. He was very professional and was able to answer all my que just a walk in. I was introduced to Tim Miller one of their sales and leasing specialists. He was very professional and was able to answer all my questions and help me get into the car I wanted. More
by marzanchoudhury
Employees Worked With
January 18, 2022
I had a wonderful experience working with Timothy he made everything smooth and easy for Me Thanks everything smooth and easy for Me Thanks More
by ms.helenamyers
Employees Worked With
January 11, 2022
George Chen was my service advisor and he provided excellent service. My only caveat is that the dealer service costs are somewhat pricey. Thanks George for excellent communication and service excellent service. My only caveat is that the dealer service costs are somewhat pricey. Thanks George for excellent communication and service More
by drnose3
Employees Worked With
George Chen
