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South Bay Lexus

Torrance, CA

4.8
640 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
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24777 Crenshaw Boulevard

Torrance, CA

90505

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Showing 640 reviews

January 18, 2022

This was my first time at this dealership no appointment just a walk in. I was introduced to Tim Miller one of their sales and leasing specialists. He was very professional and was able to answer all my que More

by marzanchoudhury
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2022 -

South Bay Lexus responded

It's awesome to see that we left a great first impression. Thanks for giving Tim a special shoutout for his professionalism and hard work focused on helping you score the car you wanted! We appreciate your business and wish you many happy and safe miles in your new car! --The South Bay Lexus Team

January 18, 2022

I had a wonderful experience working with Timothy he made everything smooth and easy for Me Thanks More

by ms.helenamyers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

South Bay Lexus responded

We're happy to hear that you enjoyed working with Timothy! Thanks so much for choosing South Bay Lexus Torrance to help you with your car search. Enjoy!

January 13, 2022

I've been with Lexus since 2004, I've always been happy on the work. More

by Alberta.brice@yahoo.cm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica, Rodriguez
Jan 14, 2022 -

Alberta.brice@yahoo.cm responded

Thank you Jessica Rodriguez for all of your help! It was nice meeting and working with you on all my repairs on my older vehicle. I've enjoyed my car all these years. Hopefully i can have it painted soon, it's a beautiful vehicle, sadly the paint work on it was not of good quality when we purchased it in 2004. Thank you again! Alberta.brice

January 11, 2022

George Chen was my service advisor and he provided excellent service. My only caveat is that the dealer service costs are somewhat pricey. Thanks George for excellent communication and service More

by drnose3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chen
January 10, 2022

Brian Jones was excellent, professional and knowledgeable. Every aspect of my service experience was outstanding . More

by jbail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jones
January 07, 2022

Great experience! Tim and his crew made it extremely easy to choose a vehicle and the car buying process. Regarding car buying seems long, Tim was easy to work with and Entertaining. Thank you south Bay f More

by jonathan.casillas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Shin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2022 -

South Bay Lexus responded

Jonathan - It was our sincere pleasure to help you and your wife with the purchase of your first Lexus! We're glad to hear that Tim and the South Bay Lexus team took such excellent care of you and made your experience so seamless. Thank you for supporting us with this kind review, and congratulations on your brand new Lexus!

January 06, 2022

I have been taking my 2013 Lexus RX to South Bay Lexus for over 6 years now and have always received excellent service from George Chen, Service Advisor. He is always responsive and ho eat with what’s go More

by Nancy D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Chen
January 05, 2022

My Lexus advisor Melissa Markel was incredible! She was caring and very professional and got right back to me when I called for an update on my car. Lexus knows what they're doing!!! More

by pvsalad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Markel
January 04, 2022

Lisette Figueroa has been my service advisor for numerous years. I trust her honesty and the excellent explanation she gives regarding my car's needs. I have watched her on busy days when I have been waiting More

by debryan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisette Figueroa
December 28, 2021

As always, everything went smooth from start to finish. From making the reservation, to meeting with my Lexus service advisor Henry Montoya. He kept me up-to-date with the progress of my Lexus and promptl More

by Rocky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Montoya
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