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South Bay Lexus

Torrance, CA

4.8
640 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill that our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus or to have your vehicle serviced, we are committed to providing a Lexus experience that keeps you coming back.
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24777 Crenshaw Boulevard

Torrance, CA

90505

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Showing 640 reviews

February 05, 2022

Henry Montoya was my service representative. He was very professional and made sure that I knew where to wait for my vehicle servicing. When the vehicle was complete I was advised in a timely manner and pic More

by ijones4222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Montoya
Feb 05, 2022 -

ijones4222 responded

Very Good!

February 04, 2022

Fernando Chavez always gives me superior service and he is professional and very through I love the service I received at south bay Lexus, I always choose this place for my service. Thanks so much for you More

by jazzmama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chavez, Fernando
February 04, 2022

Henry montoya help me understand the problem on my car . He did a fantastic job. I highly commend him on the job well done . More

by kanormontoya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry
February 01, 2022

Brian Jones always delivers stellar service. I will definitely purchase my next vehicle at South Bay n Lexus. More

by stlucie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Jones
February 01, 2022

I can't stop smiling, proud and honored to drive with Lexus, thanks Tim you were awesome best car buying experience ever, see you in a few years for my next one. More

by gwrigh83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

South Bay Lexus responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Tim. Drive safely, and we are looking forward to seeing you back again at South Bay Lexus of Torrance!

January 31, 2022

Brian Jones is an excellent service writer. He is efficient and prompt in handling the customers. I was very happy with in that he was clear in describing the work that was required in the maintenan More

by Tedk95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
vEr requiveverve
January 29, 2022

Tim Miller went above and beyond to help me drive away in my car. I inquired rather late as the dealership was closing and he took pictures, as best he could, given the night time. The following day he was o More

by devonnico
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2022 -

South Bay Lexus responded

Devon, thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Tim and the South Bay Lexus of Torrance team. Drive safely in your new vehicle, and enjoy it! We hope to see you back again down the road!

January 29, 2022

Tim Miller did a fantastic job explaining everything we needed to know on how to navigate all the new accessories that our new car had to offer. He was very patient helping my wife with all her questions a More

by lopezsm57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Shin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shari Hale
Jan 31, 2022 -

South Bay Lexus responded

Thanks for posting about your 5-star experience with Tim at South Bay Lexus! We're excited to hear that he walked you through the purchase of your 2022 Lexus RX 350 and on behalf of all of us here, safe travels!

January 26, 2022

I like this dealer because the service is excellent the personnel are friendly and very promptly whenever we are need . More

by Rnica63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy Nguyen
January 26, 2022

Henry Montoya was the best service representative. He was thorough, courteous and gave good advice. More

by Amber Suh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Montoya
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